
BTM173 - Andrea Norton and Erika Hoover - LGBTQIA+ Veteran Series
06/11/24 • 33 min
Show Summary
On today’s episode, we conclude our mini-series of four episodes on LGBTQIA+ Veterans with returning guests, veterans Erika Hoover and Andrea Norton, as part of public awareness campaign developed in partnership with the Michigan Governor’s Challenge to Prevent Suicide among Service Members, Veterans and their Families
About Today’s Guests
Erika Hoover has been working at the Michigan Veterans Affairs Agency and serving veterans since October 2017. In her role, Erika oversees a team that includes our Mental Health and Suicide Prevention Analyst, Community Health Technicians, Homeless Veteran Coordinator, Women Veterans & Special Populations Coordinator and General Office Assistant-Veteran Connector. She is also the Chair of the Michigan Women Veterans Coalition, a statewide coalition created by MVAA to engage with federal, state and local organizations to solve statewide female veterans' issues.
Erika served in the Navy from 2009-2013 as an Aviation Machinists Mate, Petty Officer Third Class. She holds a bachelor's degree in political science from Portland State University and a culinary arts degree from Oregon Culinary Institute.
Andrea Norton is an USAF Veteran and Licensed Master Social Worker at the Aleda E. Lutz VAMC in Saginaw MI. Prior to working at the VA, Andrea served in the USAF for 8 1⁄2 years as an intelligence analyst and mobile instructor. Ms Norton left the Air Force in 2007 to pursue her education earning both her BSW and MSW at Michigan State University.
She has worked with and advocated for underserved Veterans her entire career as a Housing Specialist, Intensive Case Manager, LGBTQ Veteran Care Coordinator, Women Veteran Program Manager, and most recently as a Community Engagement & Partnership Coordinator on the Suicide Prevention Team.
She is passionate about working with communities to help promote a public health approach to suicide prevention and increase the awareness of the rich diversity that exists in the Veteran community.
Links Mentioned In This Episode
Michigan Veterans Affairs Agency Website
Declaration of June 12th as Women Veterans Recognition Day
PsychArmor Resource of the Week
This week’s PsychArmor resource of the week is the previous three episodes in this series, episode 166 with Erika Hoover and Andrea Norton on the goals of this public health awareness campaign, episode 169 with MaCherie Dunbar and Ashley Carothers on LGBTQIA+ Veteran Healthcare, and episode 171 with Ale Hernandez on Myths and Misconceptions about LGBTQIA+ veterans.
You can see find the episodes here:
Episode 166 with Erika Hoover and Andrea Norton
Episode 168 with MaCharie Dunbar and Ashley Carothers
Episode 171 with Ale Hernandez
This Episode Partner:
This episode is brought to you by partners that believe that education changes lives. The partner this week is the Michigan Governor’s Challenge, working to prevent suicide among Service Members, Veterans and their Families.
Contact Us and Join Us on Social Media
Theme Music
Our theme music Don’t Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.
Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families. You can find more about the work that he is doing at www.veteranmentalhealth.com
Show Summary
On today’s episode, we conclude our mini-series of four episodes on LGBTQIA+ Veterans with returning guests, veterans Erika Hoover and Andrea Norton, as part of public awareness campaign developed in partnership with the Michigan Governor’s Challenge to Prevent Suicide among Service Members, Veterans and their Families
About Today’s Guests
Erika Hoover has been working at the Michigan Veterans Affairs Agency and serving veterans since October 2017. In her role, Erika oversees a team that includes our Mental Health and Suicide Prevention Analyst, Community Health Technicians, Homeless Veteran Coordinator, Women Veterans & Special Populations Coordinator and General Office Assistant-Veteran Connector. She is also the Chair of the Michigan Women Veterans Coalition, a statewide coalition created by MVAA to engage with federal, state and local organizations to solve statewide female veterans' issues.
Erika served in the Navy from 2009-2013 as an Aviation Machinists Mate, Petty Officer Third Class. She holds a bachelor's degree in political science from Portland State University and a culinary arts degree from Oregon Culinary Institute.
Andrea Norton is an USAF Veteran and Licensed Master Social Worker at the Aleda E. Lutz VAMC in Saginaw MI. Prior to working at the VA, Andrea served in the USAF for 8 1⁄2 years as an intelligence analyst and mobile instructor. Ms Norton left the Air Force in 2007 to pursue her education earning both her BSW and MSW at Michigan State University.
She has worked with and advocated for underserved Veterans her entire career as a Housing Specialist, Intensive Case Manager, LGBTQ Veteran Care Coordinator, Women Veteran Program Manager, and most recently as a Community Engagement & Partnership Coordinator on the Suicide Prevention Team.
She is passionate about working with communities to help promote a public health approach to suicide prevention and increase the awareness of the rich diversity that exists in the Veteran community.
Links Mentioned In This Episode
Michigan Veterans Affairs Agency Website
Declaration of June 12th as Women Veterans Recognition Day
PsychArmor Resource of the Week
This week’s PsychArmor resource of the week is the previous three episodes in this series, episode 166 with Erika Hoover and Andrea Norton on the goals of this public health awareness campaign, episode 169 with MaCherie Dunbar and Ashley Carothers on LGBTQIA+ Veteran Healthcare, and episode 171 with Ale Hernandez on Myths and Misconceptions about LGBTQIA+ veterans.
You can see find the episodes here:
Episode 166 with Erika Hoover and Andrea Norton
Episode 168 with MaCharie Dunbar and Ashley Carothers
Episode 171 with Ale Hernandez
This Episode Partner:
This episode is brought to you by partners that believe that education changes lives. The partner this week is the Michigan Governor’s Challenge, working to prevent suicide among Service Members, Veterans and their Families.
Contact Us and Join Us on Social Media
Theme Music
Our theme music Don’t Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.
Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families. You can find more about the work that he is doing at www.veteranmentalhealth.com
Previous Episode

BTM172 - Dr Alan Teo - VA S.A.V.E. Training for Veteran Families
Show Summary
On today’s episode, we feature a conversation with Dr. Alan Teo, a Psychiatrist and Researcher with the VA Portland Health Care System and Associate Professor at Oregon Health & Science University. We talk about a recent article that he and colleagues published on the effectiveness of online VA S.A.V.E. training for veteran families.
About Today’s Guest
Alan is a psychiatrist and health services researcher, having completed his education and training at Stanford University, University of California San Francisco, and University of Michigan. Since 2013, he has been a Core Investigator in the VA HSR&D Center to Improve Veteran Involvement in Care at the VA Portland Health Care System, and is an Associate Professor at Oregon Health & Science University (OHSU) in the Department of Psychiatry.
His work intersects the fields of health services, behavioral science, and social and cultural psychiatry. The overarching theme of his research is how our social connections shape and influence mental health outcomes. In this work, he attempts to understand ways to mitigate social isolation and loneliness, and also harness the benefits of social support. He has a particular focus on depression and suicide prevention and a strong interest in developing, testing, and evaluating interventions in real-world settings.
Links Mentioned In This Episode
Research article on VA S.A.V.E. Training
PsychArmor Resource of the Week
This week’s PsychArmor resource of the week the PsychArmor course VA S.A.V.E. Developed in collaboration with the Department of Veterans Affairs, this course presents a general understanding of suicide within the military and Veteran community in the United States. It addresses how to identify a Veteran who may be at risk and teaches viewers what to do to help. Using the simple steps of S.A.V.E., we can all make a difference.
You can see the course here https://learn.psycharmor.org/courses/va-save
Episode Partner:
This episode is sponsored by PsychArmor. PsychArmor is the premier education and learning ecosystems specializing in military culture content PsychArmor offers an. Online e-learning laboratory that is free to individual learners as well as custom training options for organizations.
Contact Us and Join Us on Social Media
Theme Music
Our theme music Don’t Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.
Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families. You can find more about the work that he is doing at www.veteranmentalhealth.com
Next Episode

BTM174 - Emma Payne - HelpTexts for Mental Health and Wellness
Show Summary
On today’s episode, we feature a conversation with Emma Payne, Founder and CEO of HelpTexts, a company that delivers asynchronous grief, caregiver and mental health support via text message.
About Today’s Guest
Emma Payne is a seasoned technology entrepreneur, MIT graduate, and award-winning change-agent, who started building online communities before Netscape was born. Her 25 year career leading online and mobile projects has included building tools to register young people to vote, creating online networks of support for families facing health challenges, and launching North America’s first online crisis intervention line. She also founded a scrappy, action-oriented, national non-profit focused on women & technology, that broke boundaries and developed leaders for 17 years.
Help Texts combines Emma's passion for mobile technology and engagement, with her deep commitment to making sure everyone gets the support they need, when life gets hard. Founded in 2018, Help Texts was the first in the world to publish data on grief-informed texting and is now delivering support in 44 countries and 24 languages.
Links Mentioned In This Episode
HelpTexts Discount Link for Behind the Mission Listeners
PsychArmor Resource of the Week
This week’s PsychArmor resource of the week the PsychArmor course Good Grief. Grief is not only experienced with death, it can also occur with job loss or severe changes to physical well-being. The purpose of this course is to recognize loss and identify what is learned as a result of that loss.
You can see the course here: https://learn.psycharmor.org/courses/good-grief
Episode Partner:
This episode is sponsored by PsychArmor. PsychArmor is the premier education and learning ecosystems specializing in military culture content PsychArmor offers an. Online e-learning laboratory that is free to individual learners as well as custom training options for organizations.
Contact Us and Join Us on Social Media
Theme Music
Our theme music Don’t Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.
Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families. You can find more about the work that he is doing at www.veteranmentalhealth.com
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/behind-the-mission-178390/btm173-andrea-norton-and-erika-hoover-lgbtqia-veteran-series-54056430"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to btm173 - andrea norton and erika hoover - lgbtqia+ veteran series on goodpods" style="width: 225px" /> </a>
Copy