Batting 1,000 with Dale Vermillion
Dale Vermillion
All episodes
Best episodes
Seasons
Top 10 Batting 1,000 with Dale Vermillion Episodes
Goodpods has curated a list of the 10 best Batting 1,000 with Dale Vermillion episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Batting 1,000 with Dale Vermillion for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Batting 1,000 with Dale Vermillion episode by adding your comments to the episode page.
Introducing Batting 1,000 with Dale Vermillion
Batting 1,000 with Dale Vermillion
08/20/21 • 1 min
Thanks for checking out Batting 1,000 with Dale Vermillion, an award-winning sales, customer service, and leadership strategist.
Join Dale each month as he hosts an in-depth conversation with heavy hitters from across the mortgage, real estate, and broader business world—industry insiders like Clayton Collins, Steve Simms, Scott Payne, Kirstin Messerli, and so many others.
Despite having cultivated four decades of mortgage, real estate, and business acumen, Dale believes you’re never too experienced to learn from others—especially when they’re the very best at what they do.
Over the course of these conversations, Dale and his guests will touch on essential topics to personal and professional success, such as:
- Strategies for living a balanced and fulfilled life,
- Hard-hitting sales tactics that convert
- Ingenious marketing hacks to strengthen your personal or company brand;
- and so much more!
While this podcast is targeted towards mortgage, real estate, and personal finance professionals—our guests’ expertise is truly universal.
So, before moving on to sample another business podcast, why not listen to an episode or two. If you like what you hear, subscribe to Batting 1,000 with on Apple Podcasts, Spotify, Stitcher, or wherever you listen to podcasts.
And then share your thoughts by leaving a review on Apple Podcasts, or by completing this survey.
Have a suggested topic or guest? Contact our team on twitter or tweet us using #Batting1000.
About the show
Batting 1,000 is a production of Mortgage Champions®, a company that’s been transforming the people who transform companies since 1995.
Learn more and chart your guaranteed path to sales, customer service, or leadership success at mortgagechampions.com.
Learning the voice of your customer with Kristin Messerli
Batting 1,000 with Dale Vermillion
09/05/22 • 55 min
Over the past 12 years, Kristin Messerli has become a leading expert on borrower psyche. As the founder of Cultural Outreach, she and her team worked directly with underserved borrowers, brainstorming solutions to bridge the gap between unbanked na underbanked consumers and lenders looking to serve first-time home buyers.
After Cultural Outreach was acquired by NAMMBA in December of 2020, Kristin was invited to join the Experience.com team as a VP of Sales and Financial Services where she continues to spearhead efforts to understand today's borrowers and help lenders map the strongest (and weakest) points of their borrower journey.
In this Episode
Dale and Kristin discuss...
- The lack of understanding most lenders and originators have about the typical borrower's needs, wants, and desires
- The importance of building touch points into your borrower journey to allow customers to voice their honest opinions
- The critical role originators still play as advisors to their borrowers and partners
- Why creating personalized loan options is essential to gaining borrower trust and confidence
- Presenting yourself as an expert and trusted advisor to borrowers in a post-pandemic world
- Setting yourself apart by finding unique ways to celebrate your customers' throughout the lending process
Soundbites
"Safety, transparency, collaboration, choice, and empowerment are great things to keep in mind across the whole [lending] process, just to make sure that you provide the best customer experience." — Kristin Messerli
"If the customer just feels like they have a voice....it gives the customer a sense of empowerment and that they can participate in building a better customer experience for themselves." — Kristin Messerli
"We need to rely on technology a lot for efficiency and effectiveness and you know, all of that. But I think that there still always needs to be someone who is going to be that really trusted advisor to talk through the process." — Kristin Messerli
Connect with Kristin Messerli
Connect with Kristin on LinkedIn
Connect with Dale Vermillion
https://linktr.ee/dalevermillion
Find this conversation valuable?
Consider leaving a 5-star review on Apple Podcasts. Every review helps us reach more professionals like you.
Being where your audience is with Clayton Collins
Batting 1,000 with Dale Vermillion
01/21/22 • 22 min
One of the youngest and most-influential leaders in the space, Clayton Collins seized his opportunity to shape the mortgage, real estate, and fintech landscapes as the CEO of HousingWire Media just a few short years ago.
Since assuming his role in 2016, Clayton expanded a team of just 14 reporters in Houston to a 50+ person company spread across the United States that publishes four media brands (HousingWire, RealTrends, Reverse Mortgage Daily, and FinLedger), hosts some of the industry’s most up-and-coming events and conferences, and produces a suite of podcasts and other media.
Clayton is a veritable expert on modern communication, inclusive leadership, and the shifting landscapes of mortgage, real estate, and fintech.
In this Episode
Dale and Clayton discuss...
- The importance, as a leader, of becoming a masterful communicator who is capable of cultivating your organization’s environment and managing upstream and downstream relationships
- The modern-day water cooler and how leaders can find the right medium and message for every audience they serve
- Real estate trends and the impact demographics are having and will continue to have on homebuyer demand
- Disruptive forces entering the industry and new players competing for marketshare within mortgage and related spaces
- Finding balance between the demands of a career and personal desires for growth, happiness, and purposeful living
Soundbites
“You don't want to stress people out about the things that they don't need to worry about, but understand the things that they need to know—the things they need to know to do their job well.” — Clayton Collins
“It gets difficult to juggle all the different places and styles that we communicate in nowadays, but it's extremely important to be where the audience is.” — Clayton Collins
“If we stay siloed, I'm really concerned about our industry's ability to continue forward with the leaders that are in place today....There are very few markets and very few segments of our economy where the profit potential is as large as housing. That puts a massive bullseye on our industry's back.” — Clayton Collins
“We're at historically low rates! Just because they're not 2.65, because they're three, three and a half, whatever the heck they are—I don't even care. I don't even watch them every day....Money has never been cheaper to buy homes, to buy businesses, whatever the heck you’re buying. Rates are low right now.” — Clayton Collins
Connect with Clayton Collins
Subscribe to HousingWire Plus (HW+)
Subscribe to Reverse Mortgage Daily
Attend a HousingWire Event (Live & On-Demand)
Connect with Dale Vermillion
https://linktr.ee/dalevermillion
Find this conversation valuable?
Consider leaving a 5-star review on Apple Podcasts. Every review helps us reach more professionals like you.
Mentioned in this episode:
Relive Season 1 of Batting 1,000
If you missed some of the season—don’t worry! We’ll be sharing highlights from these conversations and others during our upcoming Season 1 Replay, where we’ll listen to and dissect our favorite moments from all of Season 1, before we enjoy a brief off-season ahead of Season 2. Speaking of which, we need your help to build our line-up.
Learning the voice of your customer with Kristin Messerli
Batting 1,000 with Dale Vermillion
01/14/22 • 22 min
Over the past 12 years, Kristin Messerli has become a leading expert on borrower psyche. As the founder of Cultural Outreach, she and her team worked directly with underserved borrowers, brainstorming solutions to bridge the gap between unbanked na underbanked consumers and lenders looking to serve first-time home buyers.
After Cultural Outreach was acquired by NAMMBA in December of 2020, Kristin was invited to join the Experience.com team as a VP of Sales and Financial Services where she continues to spearhead efforts to understand today's borrowers and help lenders map the strongest (and weakest) points of their borrower journey.
In this Episode
Dale and Kristin discuss...
- The lack of understanding most lenders and originators have about the typical borrower's needs, wants, and desires
- The importance of building touch points into your borrower journey to allow customers to voice their honest opinions
- The critical role originators still play as advisors to their borrowers and partners
- Why creating personalized loan options is essential to gaining borrower trust and confidence
- Presenting yourself as an expert and trusted advisor to borrowers in a post-pandemic world
- Setting yourself apart by finding unique ways to celebrate your customers' throughout the lending process
Soundbites
"Safety, transparency, collaboration, choice, and empowerment are great things to keep in mind across the whole [lending] process, just to make sure that you provide the best customer experience." — Kristin Messerli
"If the customer just feels like they have a voice....it gives the customer a sense of empowerment and that they can participate in building a better customer experience for themselves." — Kristin Messerli
"We need to rely on technology a lot for efficiency and effectiveness and you know, all of that. But I think that there still always needs to be someone who is going to be that really trusted advisor to talk through the process." — Kristin Messerli
Connect with Kristin Messerli
Connect with Kristin on LinkedIn
Connect with Dale Vermillion
https://linktr.ee/dalevermillion
Find this conversation valuable?
Consider leaving a 5-star review on Apple Podcasts. Every review helps us reach more professionals like you.
Mentioned in this episode:
Relive Season 1 of Batting 1,000
If you missed some of the season—don’t worry! We’ll be sharing highlights from these conversations and others during our upcoming Season 1 Replay, where we’ll listen to and dissect our favorite moments from all of Season 1, before we enjoy a brief off-season ahead of Season 2. Speaking of which, we need your help to build our line-up.
Don't miss our Season 1 Double-header Finale
Batting 1,000 with Dale Vermillion
08/05/22 • 2 min
It's hard to believe, but we'll be wrapping up our incredible Season 1 lineup here on Batting 1,000 with the founders involved in one of the most fascinating new partnerships in the space: Dave Savage of Mortgage Coach and Alex Kutsishin of Sales Boomerang.
Don't miss our Season 1 Double-header Finale streaming August 12th on Apple Podcasts, Spotify, Facebook, YouTube, or wherever you get your podcasts.
Have a suggested topic or guest for Season 2 of Batting 1,000? Email our team at [email protected], or complete the form at dalevermillion.com/listen.
Earn free swag and exclusive perks
Subscribe to Batting 1,000 and referring your friends or colleagues. From mugs to t-shirts to coupon codes, we're giving hundreds of dollars of value to anyone who helps make this show more accessible to the broader mortgage community.
Mentioned in this episode:
Relive Season 1 of Batting 1,000
If you missed some of the season—don’t worry! We’ll be sharing highlights from these conversations and others during our upcoming Season 1 Replay, where we’ll listen to and dissect our favorite moments from all of Season 1, before we enjoy a brief off-season ahead of Season 2. Speaking of which, we need your help to build our line-up.
Prioritizing your best sales opportunities with Scott Payne
Batting 1,000 with Dale Vermillion
08/29/22 • 51 min
Note: This episode is being re-released in it's full, un-edited format. The original version featured only a 20-minute preview—but you can now enjoy the complete conversation.
Leading off Season 1 of Batting 1,000 with Dale Vermillion is none other than long-time friend and industry insider, Scott Payne. Scott is the Founder & CEO of SDP Solutions, a lead management consulting company that helps lenders and loan officers optimize their lead conversion metrics and automated communications.
Prior to starting his own business Scott served as VP of Originations at NationStar for 10 years before joining the HomeCaptain team as a Vide President. Scott's background in the industry is extensive, making him one of the leading experts on CRM and an invaluable resource for anyone looking automate their tech stack.
In this Episode
In this episode, Dale & Scott discuss...
- The importance of prioritizing opportunities on a daily basis for sales and service teams
- Leveraging a CRM to automate prioritization and personalized borrower communications
- Pairing white glove customer service with technology to deliver an unparalleled customer experience
- Key considerations for optimizing conversion rates on internet-based leads and partner referrals
- The importance of having trustworthy mentors to guide you toward greater personal and professional success
[00:01 - 02:38] Opening Segment
- Introducing Batting 1,000
- Introducing Scott Payne, CEO of SDP Solutions
[02:38 - 37:38] Main Segment
- Best-in-class lead management
- Hitting the reset button
- Delivering a great customer experience
- Prioritization, leads, and loans
- Maximize every hour in the day
- Why 'speed to lead' still matters
- Calculating a 'Borrower Engagement Score'
- Delivering a high-tech, high-touch experience
- Avoiding the mistake most lenders make
- The best time to contact prospects
- Keys to converting internet leads
- Keys to converting partner referrals
- Why you can't afford to be a 'Link Pusher'
- The art of scheduling calls with customers
- Adopting and adapting technology
- Scott's secret sauce for peak production
- Why outbounding matters
- The number one thing leaders need to keep in mind
[42:30 - 50:18] Closing Segment
- The Key to Scott’s success
- Finding trustworthy mentors
- Scott's latest and greatest project
- Scott's parting thoughts
Soundbites
"You can build good rapport really quickly with a customer, and build that trust so that they can....get through the application.” — Scott Payne
“Everyone has their own calendar, and they're really busy throughout the day, we want to make sure we block people's time.” — Scott Payne
“You have to have some sort of prioritization, even if you don't have that lead management system doing it for you. ” — Scott Payne
CONNECT WITH SCOTT PAYNE
Connect with Scott on LinkedIn
Get a FREE Consult from SDP Solutions
CONNECT WITH DALE VERMILLION
https://linktr.ee/dalevermillion
Find this conversation valuable?
Consider leaving a 5-star review on Apple Podcasts. Every review helps us reach more professionals like you.
Talk tracks that win customers and partners with Alex Kutsishin
Batting 1,000 with Dale Vermillion
08/12/22 • 25 min
Subscribe to Batting 1,000 (and refer your friends for free swag) here.
In the era of Fintech disruption, it's no longer unusual to see non-mortgage tech gurus parachute into the space with a vision to revolutionize mortgage lending. What is increasingly unusual though is for one of those gurus to build something that actually works.
As other Fintechs struggle to make ends meet in a contracting market, Alex Kutsishin and Sales Boomerang remain not just one of the fastest growing companies in the space, but across the entire corporate landscape. Included in lists compiled by the likes of Inc. Magazine, Deloitte, and HousingWire, Sales Boomerang's exponential growth seems poised to reach an astronomical level as they link arms with Mortgage Coach and form a new parent company positioned to steal even greater marketshare.
In this episode of Batting 1,000, Dale and Alex discuss Sales Boomerang's meteoric rise, their latest developments, and the simple but effective talk tracks they and Dale are teaching Sales Boomerang and Mortgage Coach clients to win in this climate.
Connect with Alex Kutsishin
Explore Sales Boomerang's tools
Connect with Dale Vermillion
https://linktr.ee/dalevermillion
Find this conversation valuable?
Consider leaving a 5-star review on Apple Podcasts or Spotify. Every review helps us reach more professionals like you.
Mentioned in this episode:
Relive Season 1 of Batting 1,000
If you missed some of the season—don’t worry! We’ll be sharing highlights from these conversations and others during our upcoming Season 1 Replay, where we’ll listen to and dissect our favorite moments from all of Season 1, before we enjoy a brief off-season ahead of Season 2. Speaking of which, we need your help to build our line-up.
Developing a strategy for your business with LendingTree's Head of Sales, Will Adams
Batting 1,000 with Dale Vermillion
04/29/22 • 22 min
Since joining LendingTree in 2014, Will Adams has quickly become an invaluable asset to their enormous lender network.
As LendingTree's Head of Sales, Will leads their Sales and Customer Success teams' efforts to drive lender success by advocating best practices for working with LendingTree leads, analyzing lender performance and communicating insights across multiple channels, and finding new ways to optimize lenders' use of LendingTree's multifaceted filters.
Everyday, Will investigates what's working and what's not for network lenders, which—when combined with his 25 years of industry experience—makes him one of the most insightful leaders in our industry today.
In this Episode
Dale and Will discuss...
- Will's background in origination, how he ended up at LendingTree, and the secret truth he's discovered about best practices
- Challenges lenders face 2022 and what LendingTree's data shows about gaining market share in a rising rate market
- Why it's critically important to create and execute strategies that are designed for your unique market positioning, target audience, sales process, personnel, etc.
- Insights on prevailing consumer trends inferred from LendingTree's expansive customer and lender data
- Why many lenders are transitioning heavily to purchase and how they are making that transition successful
Soundbites
“As companies transition from refinance to purchase, they will often have the same experience, the same journey, the same best practices... and that's a different kind of consumer with different goals in mind.” — Will Adams
“When volume was high and competition was low, we saw conversion ratios really cluster together. Certainly some lenders converted better than others, but they were all fairly close. But....we're starting to see some companies—based on their strategy, based on perhaps their technology, based on their loan officers—be able to really thrive in this market and steal share.” — Will Adams
“At LendingTree, we've been able to segment different types of consumers based on their probability of closing so that lenders will have more options in choosing which exchange—which product—that they want, based on expected conversion ratios and a price point that makes sense for them.” — Will Adams
Connect with Will Adams
Explore partnership with LendingTree
Earn or renew your LendingTree Certification
Connect with Dale Vermillion
https://linktr.ee/dalevermillion
Find this conversation valuable?
Consider leaving a 5-star review on Apple Podcasts. Every review helps us reach more professionals like you.
Mentioned in this episode:
Relive Season 1 of Batting 1,000
If you missed some of the season—don’t worry! We’ll be sharing highlights from these conversations and others during our upcoming Season 1 Replay, where we’ll listen to and dissect our favorite moments from all of Season 1, before we enjoy a brief off-season ahead of Season 2. Speaking of which, we need your help to build our line-up.
HousingWire's 2022 Economic Forecast with Logan Mohtashami
Batting 1,000 with Dale Vermillion
03/01/22 • 23 min
A highly-regarded financial analyst, influencer, and the Lead Analyst for HousingWire, Logan Mohtashami is a recurring guest on Bloomberg Financial and has spoken at numerous economic conferences, include Americatlyst and the California Association Of Realtors.
Logan’s astute analysis of economic data and years of direct lending experience allows him to present a unique, informed, and unbiased perspective on the financial markets.
Perhaps best known for his prescient forecasts on the state of the housing market and mortgage rates, Logan's insights are invaluable as the market continues to experience record volatility headed into 2022 and beyond.
In this Episode
Dale and Logan discuss...
- Logan's start in finance and real estate, background in mortgage origination, and the story behind his rise to become HousingWire's Lead Analyst
- Why the bond market and, specifically, the 10-year Treasury yield are Logan's preferred tools for forecasting mortgage rates
- Why Logan believes mortgage rates could end the 2022 below 3%, and what to expect for the rate range throughout the year
- Why Logan and Dale agree that while tempered by higher rates, buyer demand will not crash and home values will continue to hold across the nation
- Why the American home buyer is stronger today than ever before and what that means for mortgage demand in 2022 and beyond
Soundbites
“Two things I've always said: economics, if it's done right, should be very boring and you always want to be the detective not the troll. ” — Logan Mohtashami
“The consumer is in really good shape. We see it in FICO scores, cashflows, and every single data line. The American homeowner has never looked better on paper.” — Logan Mohtashami
“if you look at economic data currently, we've had the hottest economic growth in decades. We've had the hottest inflationary data in decades. If we were just basing off of that, mortgage rates would be 6.5-7%. Today, right now, the tenure yield would be over 5%, actually over 5.25%. That's not happening. We are still under 2% on the 10 year yield because it respects the downtrend in the bond yield.” — Logan Mohtashami
Connect with Logan Mohtashami
Connect with Logan on Linkedin
Read Logan's work on HousingWire.com
Subscribe to HousingWire Plus (HW+)
Attend a HousingWire Event (Live & On-Demand)
Connect with Dale Vermillion
https://linktr.ee/dalevermillion
Find this conversation valuable?
Consider leaving a 5-star review on Apple Podcasts. Every review helps us reach more professionals like you.
Mentioned in this episode:
Relive Season 1 of Batting 1,000
If you missed some of the season—don’t worry! We’ll be sharing highlights from these conversations and others during our upcoming Season 1 Replay, where we’ll listen to and dissect our favorite moments from all of Season 1, before we enjoy a brief off-season ahead of Season 2. Speaking of which, we need your help to build our line-up.
Rates, recession, and the reason to stay positive with Barry Habib
Batting 1,000 with Dale Vermillion
07/08/22 • 26 min
When the market is uncertain, trend lines are scattered, and the industry headlines turn apocalyptic, there's only a select handful of trusted veterans insiders turn to read the tea leaves—and one of those vets is MBS Highway Founder & CEO, Barry Habib.
Barry has a long and storied history in this industry. As a three-time Crystal Ball Award winner (announced by Zillow and Pulsenomics), the best-selling author of Money in the Streets (which was personally endorsed by Tony Robbins), and the head of a leading resource for lenders and loan officers across the country, Barry is a modern-day mortgage titan, and someone Dale has been proud to call a friend and trusted peer for decades.
We released a special market forecast with Barry earlier this year, but as the Fed gears up for consecutive rate hikes, builder confidence continues to lag behind home sales, and the global economic climate continues to weaken, Dale knew it was time to revive the conversation and take a deep dive into navigating this unique market.
In this Episode
Dale and Barry discuss...
- The dynamics of the 2022 market, including moves by the Fed to combat inflation and their impact on rates
- Whether the U.S. is in (or will enter) a recession and the impact recessions have had on housing historically
- The importance of non-QM products and how to position their potential long-term value to borrowers
- An updated look at the rent vs buy argument and what's currently best for consumers, even with rates on the rise
- The importance of mentors, and the impact mentors have had on Barry's life and career
- The central importance of educating your borrowers and being willing to be vulnerable when presenting loan options
Soundbites
“" — Barry Habib
“" — Barry Habib
“" — Barry Habib
Connect with Barry Habib
Save 40% on MBS Highway with code EVENT
Connect with Barry on LinkedIn
Become a Certified Mortgage Advisor
Connect with Dale Vermillion
https://linktr.ee/dalevermillion
Find this conversation valuable?
Consider leaving a 5-star review on Apple Podcasts or Spotify. Every review helps us reach more professionals like you.
Mentioned in this episode:
Relive Season 1 of Batting 1,000
If you missed some of the season—don’t worry! We’ll be sharing highlights from these conversations and others during our upcoming Season 1 Replay, where we’ll listen to and dissect our favorite moments from all of Season 1, before we enjoy a brief off-season ahead of Season 2. Speaking of which, we need your help to build our line-up.
Show more best episodes
Show more best episodes
FAQ
How many episodes does Batting 1,000 with Dale Vermillion have?
Batting 1,000 with Dale Vermillion currently has 51 episodes available.
What topics does Batting 1,000 with Dale Vermillion cover?
The podcast is about Podcasts, Self-Improvement, Education and Business.
What is the most popular episode on Batting 1,000 with Dale Vermillion?
The episode title 'The shakeout for market share with Will Adams' is the most popular.
What is the average episode length on Batting 1,000 with Dale Vermillion?
The average episode length on Batting 1,000 with Dale Vermillion is 36 minutes.
How often are episodes of Batting 1,000 with Dale Vermillion released?
Episodes of Batting 1,000 with Dale Vermillion are typically released every 23 days, 17 hours.
When was the first episode of Batting 1,000 with Dale Vermillion?
The first episode of Batting 1,000 with Dale Vermillion was released on Aug 20, 2021.
Show more FAQ
Show more FAQ