Auto Collabs
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Top 10 Auto Collabs Episodes
Goodpods has curated a list of the 10 best Auto Collabs episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Auto Collabs for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Auto Collabs episode by adding your comments to the episode page.
06/13/24 • 25 min
A fresh perspective and a bold voice.
In this episode of Auto Collabs, Paul, Michael, and Kyle sit down with the inspiring Kaylee Jewert, a 13-year-old making waves in the automotive industry. Kaylee recently wowed audiences at the Women in Automotive conference, where she passionately spoke about the need for more women and young talent in the field. This episode is a delightful mix of Kaylee's insights, her journey into public speaking, and her unique perspective on the auto industry as a young enthusiast.
Kaylee shares her experiences growing up around the automotive world, thanks to her parents' careers, and her journey to becoming a speaker at such a young age. Her passion for psychology and marketing shines through as she discusses the importance of introducing young people to the diverse opportunities within the auto industry. From tackling stereotypes to advocating for innovation, Kaylee's enthusiasm and wisdom beyond her years make this a must-listen episode.
Takeaways:
0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo
1:38 Early Inspiration: Kaylee explains how her dad's involvement in the automotive industry inspired her interest and led her to her first speaking engagement at Women in Automotive.
6:04 Passion for Psychology and Marketing: Kaylee discusses her fascination with how companies market products and the psychological aspects of consumer behavior, linking it to her love for the auto industry.
10:38 Becoming a Mentor: Kaylee talks about her plans to become a mentor through the Women in Automotive program, aiming to inspire young talent and change perceptions about careers in the industry.
15:39 Importance of Young Voices: Kaylee emphasizes the value of young perspectives in driving innovation within the auto industry and shares her vision for a more inclusive future.
19:11 Views on Electric Vehicles: Kaylee offers her thoughts on electric vehicles, balancing environmental concerns with the practical benefits of EVs, and shares her dream car: the Tesla Cybertruck.
Kaylee Jewert is a 13-year-old middle school student passionate about advocating for the automotive industry.
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Fixed Ops To The Front with Dan Shine
Auto Collabs
04/18/24 • 24 min
Fixed ops is the real front door.
Dan Shine, Senior Editor for Automotive News, brings a fresh yet deeply informed perspective to the backbone of automotive retail - fixed operations. With a journalistic journey spanning over two decades, including significant stints in both newspaper and educational sectors, Dan's career path led him unexpectedly into the automotive sphere. His approach combines a rich historical knowledge of Detroit's automotive culture with a pragmatic view of current industry challenges, offering a unique lens on the evolving dynamics of automotive retail.
In his down-to-earth demeanor, Dan discusses the essential role that fixed ops play in the financial health of dealerships, contrasting it sharply with the more "showy" sales side of operations. He brings to light the innovative and essential strategies dealerships are implementing to tackle challenges such as customer retention, the introduction of EVs, and the necessary pivot back towards providing comprehensive services including tire sales and windshield repairs.
Timestamped Takeaways:
0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo
0:45 Contrasting Fixed Ops and Sales
3:12 Dan's journey from traditional journalism to automotive
6:39 Starting a new job during the pandemic
14:32 The need for innovative customer retention strategies
18:36 Finding new revenue streams in fixed ops
22:19 Building Customer Loyalty
Dan Shine is the Senior Editor at Automotive News
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Talking in Parables with Ben Hadley
Auto Collabs
10/06/22 • 34 min
A tech person for tech people.
Ben Hadley has led an influential journey through automotive. He’s worked with Clarivoy and CreditIQ and helped found Auto Genius. He knows the definitions to all the big words and has a way of communicating almost in parables to bring that heady knowledge down to earth for the layman. And he believes we’re only about 5 years away from a major breakthrough in the way automotive technology works.
What we talk about in this episode:
0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.
4:23 Ben, Paul and Kyle talk about the challenge of raising little ones, as they all have children aged 2 and under.
9:42 Equipping a tech product’s end users, in other words, the people at the dealership who use it. It is like creating the Jarvis to the Iron Man suit for the salespeople to execute faster.
14:39 Ben Hadley helped found Auto Genius, along with Kyle Mountsier and Kevin Gervais. Ben and Kyle walk through that founding and why they chose “Market, product, fit” rather than “Product, market, fit.”
22:43 The data in automotive is disconnected, and one of the things Ben is passionate about is finding a way to help everything talk to each other, so it can be connected.
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Learn about Auto Genius
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Teaching Through Personal Pain with Durran Cage
Auto Collabs
10/04/22 • 23 min
He might be the handsomest man in automotive.
Durran Cage is someone you want to be around. He oozes kindness and has a genuine passion for people. He pours himself into his work, mentally and emotionally. As a consultant, he sees a lot of what is working and what isn’t working, and is able to speak to dealers out of his own personal experience.
What we talk about in this episode:
0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.
4:30 Durran shares about the 3 phases of his journey through retail automotive, from selling cars, to the digital transformation and then putting that all together.
6:56 During Cash For Clunkers in 2008, Durran and his team had the innovative idea of purchasing a domain with the words “cash for clunkers” in it. The site provided information and then directed customers back to the dealership.
14:46 Clear communication of the process is an area where Durran sees dealerships drop the ball. The process should be simple and explainable. Durran says that his 3rd grade son should be able to understand it.
18:59 Durran teaches out of his personal pain because there’s been times when he hasn’t had his priorities right. But they’ve been learning experiences that he is now able to share with others.
“Now I do chase positivity, family, friendship, and things of that nature. Because that's really what's important at the end of the day, man. Automotive is great and stuff, but at the end of the day, it's all about us just connecting with one another and helping each other out. That's what helps us enjoy life.”
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An Expert on Yesterday with Tom Ryan
Auto Collabs
09/29/22 • 31 min
Tom Ryan likes change.
And Tom Ryan knows he can navigate through change. He’ll figure it out. He’s been doing it his whole career, and figuring it out over and over again has given him a directness and an optimism that’s infectious. To him, automotive is a simple place: Let the customer buy the way that they want. We talk about that plus a lot more.
What we talk about in this episode:
0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.
2:53 Paul and Kyle both share stories about the first time they met Tom, and the conversation pivots to Lululemon’s history and pregnant pauses in conversation.
8:38 Tom traces his journey through automotive, from working his way up through the Walser Automotive Group to having a falling out and reconciliation with Paul Walser to founding and launching FUSE Autotech.
19:18 There’s only one north, in Tom’s mind, and the goal should be always moving towards that north. For Tom, that means transparency and honesty.
25:19 The reason that there are 3rd party vendors in automotive is because the customer hasn’t been able to buy the way they want to, according to Tom. He’s excited for the changes that are going to come to retail automotive because it means that the good dealers who are helping customers will rise to the top and succeed.
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Connect with Tom Ryan on LinkedIn
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09/27/22 • 27 min
From the outside looking in, auto is a curious industry.
Whether it's the dealership dialect of tech and service or that dealers bring home a variety of makes and models, retail auto is unique. And once you’re in and you’ve caught the bug, it stays with you. That’s the story of Jason Stein. He traces his journey from newspaperman to Automotive New Retail Forum to where he is today at Flat Six Media. And along the way, he shares insights about the reputation of the industry and the speed of change that it’s experiencing.
What we talk about in this episode:
0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.
4:17 Jason worked as a sports writer in Fort Wayne, Indiana. He covered the Indianapolis Colts, Notre Dame and Indiana University. Eventually he started a car column because there was nothing about cars in the newspaper he worked for.
11:16 The last 2 years have been more impactful than the previous 20 years, according to Jason, in the way dealers have had to shift and grow.
“The last two years have shown that the changes can be even more remarkable than we imagined, not necessarily in a bad way. And actually, the value of the American car dealer is greater than ever. I would argue against the direct selling method, but they've learned to become just better direct sellers in general. And they've learned to connect with their communities in a better way and a deeper way. They've learned how to provide service in a way that maybe they didn't realize before. And you know, now they're more successful than ever.”
14:38 Car dealers have a similar reputation to dentists, for whatever reason. Jason talks about the strides dealers have made to change that reputation and what more they need to be doing.
20:03 The transition to EV is an opportunity for the car dealers to show their value to the consumer. Jason argues that most local shops will not be equipped to service EVs and it will be up to the dealers to be prepared and ready to service those vehicles.
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Economists Are Cool Too with Charlie Chesbrough
Auto Collabs
09/23/22 • 30 min
When we asked Charlie Chesbrough about the key economic indicators he’s watching...
We expected a completely different answer. Charlie, Senior Economist with Cox Automotive, pointed us to consumer-facing indicators. It was a real reality check moment, and a reminder of what this podcast is all about. It’s about getting everyone, from OEMs, dealers, industry partners, to press in and work together for the consumer’s sake. Charlie also tells us about his journey to the automotive industry and what he has coined “the iPhone-ification of automotive.”
What we talk about in this episode:
0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.
4:48 Charlie’s first job out of college was as a floor trader at the Chicago Board of Trade. He shares how it was everything you see in the movies, a phone headset on his head and a lot of yelling.
8:59 The iPhone-ification of automotive has become more and more prominent in the last few years, as manufacturers deliver over-the-air updates and changes to existing models to make them more appealing to customers.
13:42 The most important economic indicators are the ones that inform consumer sentiment. Charlie says to watch gas prices and interest rates.
“We've seen consumer cost confidence has fallen dramatically over the last few months as people get really concerned about inflation. And one thing we know about the US economy is nothing makes people feel worse than seeing high prices at the gas pump that just kills the American consumer. They hate it. It's right in their face every day.”
23:40 Another key indicator that Charlie is watching is the percentage of leasing in retail activity. Before March of 2020, leases accounted for 30% of retail activity. In June of 2022, that number was down to 17%.
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Connect with Charlie Chesbrough on LinkedIn
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09/10/22 • 29 min
Everything in the automotive industry is about providing a great customer experience.
And someone who really understands customer experience is John Clavadetscher of Outsell. He’s spent years studying consumer shopping trends and how retail is categorizing and marketing to the individual customer. There’s a lot packed into this interview, from helping to grow Cars.com to the “automotive itch.”
What we talk about in this episode:
0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.
4:45 “The expectations you have outside of automotive frame your expectations within automotive.” John starts with a truth bomb that the guys have to stop and process.
6:23 John talks about the importance of a personalized experience between a retailer and a customer.
“One is, you know, 76% of customers really want to be engaged by the retailer in a one to one customized personalized way. Now, I'm sure that makes sense to this group and to the listeners, but was actually to me was even more fascinating is that close to 81%, or even greater number of people actually have a negative perception of the brand, when they get treated in a very one to many, or when they don't get treated in a personalized way.”
14:03 Auto can be incredibly addictive, and even after leaving the retail automotive industry, John found himself gravitating towards his auto friends. The itch never really left him, and so he came back to help the industry start learning how to have one to one conversations.
20:30 Outsell is a customer data and engagement platform that’s working to build unified customer IDs. It’s a system that has allowed the consumer packaged goods sector to shift over $100 billion dollars annually.
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Connect with John Clavadetscher on LinkedIn
Learn about Outsell
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It Started at a Shoeshine with Ryan Osten
Auto Collabs
09/09/22 • 28 min
Without Ryan Osten, there might not be an Automotive State of the Union.
That’s right. Paul and Kyle were introduced in a marketing room hosted by Gubagoo’s former marketing director, hired by none other than Ryan Osten. Ryan shares the unique ways that Gubagoo is solving problems, and reflects on how chance encounters really can change the trajectory.
What we talk about in this episode:
0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.
4:56 Gubagoo is all about building inclusion and community. Ryan shares how in 2020, they created a virtual escape room for all of their customers where the goal was to escape the year 2020.
8:00 Seemingly chance events can have massive impacts on your life. Ryan tells the story of Gubagoo and how it started with his father at a shoeshine in the ‘70’s.
12:16 Ryan talks about the evolution of dealership website chat tools and the 3 big leaps he’s seen happen over time.
22:39 Some problems require solutions across the entire stack. Ryan and Gubagoo are trying to bring full solutions to those problems.
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Connect with Ryan Osten on LinkedIn
Learn about Gubagoo
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Attacking Experience with Michael Wood
Auto Collabs
02/15/24 • 25 min
Michael's story is a testament to adaptability and vision, starting with his educational background in Political Science and Economics from the University of Louisville. This episode takes us through his diverse career journey, showcasing how his unique experiences and skills have culminated in a revolutionary approach to car sales and customer experience.
Michael opens up about his early career, starting with timeshare sales in Virginia Beach, which honed his sales skills and customer engagement abilities. He then moved to New York City, venturing into orthopedic surgical sales, which added another layer of complexity and learning to his sales expertise. However, his passion for people and sales eventually led him back to Virginia, where he embarked on a career in the automotive industry. His journey within Checkered Flag Auto Group is a narrative of growth and leadership, from being a sales associate to taking on the role of General Manager.
Michael Wood's narrative is not just about selling cars; it's a broader vision of creating a community around car ownership, where experiences and relationships are as important as the transaction itself. His innovative approach and leadership philosophy are reshaping the auto retail industry, making it more customer-centric and transparent.
0:00 Intro
2:39 Michael's Path to Auto Sales
5:02 Role Transition
8:58 Experience-Based Strategy
10:32 Expanding Customer Touchpoints
14:57 Sustainable Sales Approach
20:28 Leadership Focus in 2024
Michael Wood is a General Manager at Checkered Flag Auto Group.
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FAQ
How many episodes does Auto Collabs have?
Auto Collabs currently has 133 episodes available.
What topics does Auto Collabs cover?
The podcast is about Entrepreneurship, Automotive Industry, Startup, Podcasts, Automotive, Technology and Business.
What is the most popular episode on Auto Collabs?
The episode title 'Snowboards to SAAS with Mike Colacchio' is the most popular.
What is the average episode length on Auto Collabs?
The average episode length on Auto Collabs is 29 minutes.
How often are episodes of Auto Collabs released?
Episodes of Auto Collabs are typically released every 3 days.
When was the first episode of Auto Collabs?
The first episode of Auto Collabs was released on Jul 20, 2022.
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