08 - Let's get real

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What if the biggest barrier to your company's digital transformation is the very advice you rely on? Join us as we unpack the art of consulting in the digital age, focusing on the critical importance of authenticity and communication. In today's episode, we tackle the common issue of filtered opinions from both clients and consultants, which often results in fragmented views and suboptimal outcomes. Through real-world examples, we stress the necessity for consultants to provide genuine, unbiased advice—even when it goes against their company's interests. We also navigate the complexities of cultural power distances and the importance of having the right stakeholders involved to ensure successful project outcomes.
Effective consultancy isn't just about specific technologies; it's about solving transformation challenges with honest advice. We explore the art of engaging decision-makers and the pitfalls of involving those who lack the authority or insight to drive progress. Learn why asking tough questions and fostering safe spaces for open communication are the linchpins for success. We also dive into the unique challenges of working with sensitive organizations like charities, where understanding the volunteer staff dynamics is crucial. Discover how thorough stakeholder assessment and collective effort can maximize efficiency and lead to successful outcomes. Tune in for a compelling conversation that underscores the power of transparency and effective communication in driving digital transformation.