
06 - Secretly Smart People
08/19/24 • 17 min
Discover the hidden power players within your organization that could make or break your digital transformation efforts. In this episode, we uncover the "SecretSmart" individuals—those high-performance employees who carry a treasure trove of knowledge about internal processes, key stakeholders, and unofficial procedures. With 10-20 years of experience under their belts, these employees can either be your greatest allies or your biggest obstacles. Learn how to effectively engage these crucial resources, address their concerns, and involve them in project deliverables to ensure your transformation initiatives are a success.
We dive into an eye-opening case study where a floundering transformation project was resurrected by integrating SecretSmart people into the fold. Their involvement not only mitigated risks but also leveraged their expertise to drive successful outcomes. We discuss strategies for identifying these valuable assets within your team and the importance of repositioning them without making them single points of failure. And as a teaser for our next episode, we hint at tackling even more challenging aspects of managing key resources in an organization. Get ready for some compelling stories and actionable insights that you won't want to miss!
Discover the hidden power players within your organization that could make or break your digital transformation efforts. In this episode, we uncover the "SecretSmart" individuals—those high-performance employees who carry a treasure trove of knowledge about internal processes, key stakeholders, and unofficial procedures. With 10-20 years of experience under their belts, these employees can either be your greatest allies or your biggest obstacles. Learn how to effectively engage these crucial resources, address their concerns, and involve them in project deliverables to ensure your transformation initiatives are a success.
We dive into an eye-opening case study where a floundering transformation project was resurrected by integrating SecretSmart people into the fold. Their involvement not only mitigated risks but also leveraged their expertise to drive successful outcomes. We discuss strategies for identifying these valuable assets within your team and the importance of repositioning them without making them single points of failure. And as a teaser for our next episode, we hint at tackling even more challenging aspects of managing key resources in an organization. Get ready for some compelling stories and actionable insights that you won't want to miss!
Previous Episode

05 - Challenges in the supplier ecosystem
Are the curated marketplaces of software suppliers limiting your options and forcing you to seek custom solutions? Discover how these constraints impact clients and why a more open supplier ecosystem could be the game-changer we all need. This episode uncovers the hidden challenges within the current supplier ecosystem, shedding light on the barriers that individual consultants face in sharing their valuable expertise and pre-built data packages. We also discuss how these limitations often push clients towards System Integrators (SIs) for tailor-made solutions, highlighting the untapped potential of a more accessible marketplace.
We don't stop at identifying problems; we also explore transformative benefits that a more open supplier ecosystem could offer to all stakeholders—except perhaps those SIs clinging to outdated business models. Our conversation hints at an exciting project aimed at supporting this transition, though we'll save the juicy details for later. And to keep things light, we share a personal story about enduring the scorching heat in Athens, reminding us that behind every professional dialogue, there's a human experience. Don't miss this thought-provoking episode that aims to reimagine and improve the supplier ecosystem for everyone's benefit.
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07 - Skills Shortages in the Market
Can a single person undermine an entire transformation project? Hear the story of a project manager whose refusal to take responsibility wreaked havoc on project progress and team morale. This episode explores the harsh realities of skills shortages in transformation initiatives, especially in the context of remote work during the global pandemic. We discuss the critical need for a skilled and accountable team, emphasizing why rigorous recruitment processes are more important than ever to prevent such chaotic setbacks.
Discover why hands-on experience often trumps certifications in digital transformation and ERP implementations. We delve into the significance of personal values like integrity and trust, which can be more vital than technical skills alone. Learn about effective strategies for upskilling in-house teams with the help of third-party advisors and the growing trend of clients preferring to insource capabilities. We also examine the evolving role of system integrators and the inherent conflicts of interest in prolonged projects, highlighting the need for a balanced approach to foster successful and sustainable transformations.
Authentikos - 06 - Secretly Smart People
Transcript
And today we're going to talk about some of these secretly smart people that you quite often come across when implementing change in large organizations .
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