AskGamblers Podcast

Relax Gaming has just released a brilliant new progressive jackpot feature called Dream Drop - the company’s CPO, Simon Hammon, talks all about it here, including details on what makes it unique from a player’s point of view, as well as which slots will include the technology.

For convenience, the timestamps below will take you to key parts of the podcast:

(10:00) What is unique about Dream Drop from a player’s point of view?

(15:20) How does the Dream Drop progressive jackpot work in the Temple Tumble 2 slot?

(18:02) How is the jackpot contribution worked out on Dream Drop titles?

(24:10) Snake Arena Dream Drop slot and the next Dream Drop titles to be launched.

In our seventh episode, we enjoy the wonderful company of Andreza Majela, Campeón Gaming's head of Affiliates & Partnerships who talked to us about sticky and non-sticky bonuses, what they mean, and what should players know if they find them at an online casino.

(1:43) Example of a sticky and non-sticky bonus

(10:11) Sticky bonus and progressive slots

(11:24) Terms to pay attention to it

(15:13) New bonuses and offers at Campeón Gaming brands

No one knows the AskGamblers Awards process and ceremony better than Dijana Radunović - here, the Account Management Team Lead at Catena Media outlines how voting works, as well as how players can get involved in the event themselves.

For convenience, the timestamps below will take you to key parts of the podcast:

(1:16) AskGamblers Awards explained

(5:56) AskGamblers Awards phases and how players can take part in it

(10:20) When will the winners be announced?

(10:45) AskGamblers Charity Night

Jovan Simov is ideally placed to talk players through the ins and outs of casino VIP programs. In this episode, SlotWolf Casino’s Head of Operations outlines exactly what these programs are, how to join one, and the benefits that you can expect.

(2:12) Are there differences between loyalty and VIP programs, or are they pretty much the same?

(3:03) When it comes to rewards, what can players expect to get from a casino VIP program?

(6:01) Which key areas would you recommend that players pay attention to before joining a casino VIP program?

(14:59) Do you think the VIP program is really worth it for the majority of players?

Tessa van der Steen, Money Laundering Reporting Officer at L&L Europe Ltd. joins to explain the KYC and verification process and how it is an obligatory part of life for online casino players, as well as the customer details that are required before an account is fully functional.

This involves a look to the future with how technology is being utilized. For convenience, the timestamps below will take you to key parts of the podcast:

(2:44) What does KYC mean for a casino player?
(5:42) Reasons for requesting extra documentation, like proof of funds or wealth.
(10:49) What would happen if a player failed on the KYC checks?
(16:24) AI, facial recognition and biometrics: the future of KYC procedures.