Episode 7: Becoming Australia’s most-loved everyday brand with Maurice McCarthy, Optus

The team at Optus has one goal: to become Australia’s most-loved everyday brand.

Hosts Anna Kraft and Hannes Schneider talk to Maurice McCarthy, Managing Director of Customer Success at Optus in Australia, about that big vision and the journey to get there.

Anna, Hannes, and the Telco Industry is produced by the business transformation experts at Kearney, a global management consulting firm. We help our clients confidently set a course to navigate disruptions and transform their thinking. Learn more at Kearney.com.