Remote Access Scams: The "helpful" hijackers hiding in plain sight…

12/12/22 • 26 min

We’ve all had a problem solved on the end of a tech support line.

So when Vicki receives a call claiming to be from one of the biggest companies in the world, of course she hands over control of her phone.

This ‘help’, however, turns out to be a hijacking.

But it doesn't have to play out like this. There are ways to flip the script - to scam the scammers - and even to entertain millions while you do it....

Anatomy of a Scam is hosted by Deborah Knight and features:

Vicki Smith
James Roberts - General Manager of Group Fraud Management Services at CommBank
David Lacey - Managing Director, IDCARE
Assistant Commissioner Chris Goldsmid - AFP Cyber Operations Commander
Kitboga

Anatomy of a Scam is made in collaboration with CommBank. Stay CommBank Safe with services that help protect you from scams and fraud 24/7. Remember 3 simple steps: Stop. Check. Reject.

See omnystudio.com/listener for privacy information.

We’ve all had a problem solved on the end of a tech support line.

So when Vicki receives a call claiming to be from one of the biggest companies in the world, of course she hands over control of her phone.

This ‘help’, however, turns out to be a hijacking.

But it doesn't have to play out like this. There are ways to flip the script - to scam the scammers - and even to entertain millions while you do it....

Anatomy of a Scam is hosted by Deborah Knight and features:

Vicki Smith
James Roberts - General Manager of Group Fraud Management Services at CommBank
David Lacey - Managing Director, IDCARE
Assistant Commissioner Chris Goldsmid - AFP Cyber Operations Commander
Kitboga

Anatomy of a Scam is made in collaboration with CommBank. Stay CommBank Safe with services that help protect you from scams and fraud 24/7. Remember 3 simple steps: Stop. Check. Reject.

See omnystudio.com/listener for privacy information.

Previous Episode

Ransomware: To Pay Or Not To Pay?

If you are hit with a ransom attack, should you pay the ransom?

The short answer is “No”, but the longer answer is “it’s a little more complicated than that...”

Warwick Levy runs the independent fashion brand Lonely Kids Club, and when hackers hijacked the brand’s Instagram account, they also took control of its key e-commerce channel. Warwick was told he can have it back “if he did this one thing...” but the ransom demanded was a textbook case of damned if you do, damned if you don’t...

Anatomy of a Scam is hosted by Deborah Knight and features:

Warwick Levy - Lonely Kids Club
Assistant Commissioner Chris Goldsmid - AFP Cyber Operations Commander
Nick Klein - Executive Director - Digital Forensics & Incident Response - CyberCX
David Lacey - Managing Director, IDCARE

Anatomy of a Scam is made in collaboration with CommBank. Stay CommBank Safe with services that help protect you from scams and fraud 24/7. Remember 3 simple steps: Stop. Check. Reject.

See omnystudio.com/listener for privacy information.

Next Episode

‘Not so Happily Ever After’: Romance and the Psychology of a Scam

After finding the love of her life online, Sharon Armstrong was sure she was headed for her ‘happily ever after.’ Instead, she spent two years in prison.

She fell for the wrong guy, believed the wrong stories...
And uncovering the psychological tactics used against her, along with those used in many other scams, shows that nobody is immune.

Anatomy of a Scam is hosted by Deborah Knight and features: