
Mastering Your Business: The Value of Understanding
06/06/24 • 27 min
In this episode, Chris is discussing the importance of gaining deep understanding in your business, particularly in the online space, where a lack of understanding can lead to costly mistakes. He argues that many entrepreneurs substitute buying more tools and chasing "gurus" for true understanding of what their business needs to succeed. Chris shares personal insights on how investing in understanding, through communities, programs and self-reflection, has been key to his own growth. You’ll also get a sneak peek into upcoming programs from Automation Bridge designed to help technical professionals and business owners alike level up their understanding and skills. Tune in to learn why slowing down to deepen your understanding may be the most important thing you can do to accelerate your business.
What You'll Learn:
- 2:35 - How the lack of standardized learning in online business lead to reckless decision-making
- 4:44 - The main symptom of people substituting understanding with tools and gurus
- 6:38 - Could it be that you don't need another tool, funnel, or expert, but rather a better understanding of your current situation?
- 8:11 - How to assess what you actually understand and identify areas where you need help
- 11:14 - Why clarity, which often comes with understanding, is so powerful in business decision-making
- 15:44 - The purpose of the new program Chris is launching for technical professionals
- 22:30 - Why it is crucial to slow down, deliberate, and align with people who can help you do things the right way
Resources:
- Subscribe to the Automation Bridge Newsletter
- Start Your Automation Bridge Community Membership
- Watch the 3 Segments Webinar Training
In this episode, Chris is discussing the importance of gaining deep understanding in your business, particularly in the online space, where a lack of understanding can lead to costly mistakes. He argues that many entrepreneurs substitute buying more tools and chasing "gurus" for true understanding of what their business needs to succeed. Chris shares personal insights on how investing in understanding, through communities, programs and self-reflection, has been key to his own growth. You’ll also get a sneak peek into upcoming programs from Automation Bridge designed to help technical professionals and business owners alike level up their understanding and skills. Tune in to learn why slowing down to deepen your understanding may be the most important thing you can do to accelerate your business.
What You'll Learn:
- 2:35 - How the lack of standardized learning in online business lead to reckless decision-making
- 4:44 - The main symptom of people substituting understanding with tools and gurus
- 6:38 - Could it be that you don't need another tool, funnel, or expert, but rather a better understanding of your current situation?
- 8:11 - How to assess what you actually understand and identify areas where you need help
- 11:14 - Why clarity, which often comes with understanding, is so powerful in business decision-making
- 15:44 - The purpose of the new program Chris is launching for technical professionals
- 22:30 - Why it is crucial to slow down, deliberate, and align with people who can help you do things the right way
Resources:
- Subscribe to the Automation Bridge Newsletter
- Start Your Automation Bridge Community Membership
- Watch the 3 Segments Webinar Training
Previous Episode

Keap Insights: Latest Updates and Features You Need to Know About feat. Samantha Pointer Foxx
Ep. 192 - Chris brings back a guest that is no stranger to the show, Samantha Pointer Foxx, to discuss the latest updates and features from Keap. Samantha explains Keap’s new strategic focus on automating entire small businesses, not just their marketing and sales. Chris and Samantha also cover Keap's refreshed user interface, improved integrations, and new AI capabilities. You’ll learn how Keap is positioning itself as a holistic solution for businesses looking to automate operations, onboarding, hiring, and more through a combination of software and strategic services. Tune in to find out if Keap might be the right fit for your business automation needs and how partners like Samantha can help drive success with the platform.
What You'll Learn:
- 4:15 - What made Samantha want to dive deeper into learning about Keap
- 10:44 - The areas beyond just marketing and sales that Keap is now aiming to automate for small businesses
- 15:00 - Changes Keap has made to streamline and modernize its user interface
- 22:35 - How Keap is improving its pricing with bundles
- 28:17 - How partners are bringing strategy and implementation services to Keap
- 31:47 - Improvements Keap is making to their integration capabilities with other tools
- 32:35 - New features Keap is rolling out, like two-way text messaging and email health monitoring
- 33:16 - How Keap is leveraging AI for capabilities like content writing support
- 37:58 - Samantha shares why Keap’s capabilities align with Chris’ “Significant Six" principles
About Our Guest:
Samantha Pointer Foxx, CASPTM is a Certified Automation Service ProviderTM & owner of Samantha Pointer Enterprises and founder of Sam’s Tech Academy. She helps small business owners and CEOs who need their marketing systems automated, but don't want to touch the tech or do it themselves. Her from Audit to AutomationTM service connects strategic planning, process documentation, technology, automation implementation and data to help organizations optimize and grow.
Resources:
- Fill out Samantha’s Form to Learn More About Keap
- ASG 004 - The Significant Six
- Subscribe to the Automation Bridge YouTube Channel
- Start Your Automation Bridge Community Membership
- Watch the 3 Segments Webinar Training
Next Episode

Automation Service Provider Revisited
Ep. 194 - Chris revisits and redefines the term "Automation Service Provider" - a term he coined years ago. He explains the need for a clear, unified language around automation services and gives permission for all technical professionals to adopt this term. Chris also covers the various areas where he is seeing automation thrive and announces an upcoming program aimed at helping Automation Service Providers secure consistent, high-value contracts and achieve stable, six-figure incomes. Tune in to learn about this exciting opportunity and gain clarity on positioning yourself as an Automation Service Provider in the quickly evolving automation marketplace.
What You'll Learn:
- 3:03 - Chris revisits and redefines the term Automation Service Provider
- 6:18 - The most common areas Chris has seen automation being deployed
- 8:50 - How to more specifically describe the type of automation services you provide
- 10:48 - Benefits of using the Automation Service Provider title
- 13:42 - Chris introduces and exciting new program offer
- 18:09 - The challenge the new program aims to solve for Automation Service Providers
- 19:39 - How to learn the 3 secrets for getting consistent, long-term contracts
Resources:
- Find out more about the 3 Secrets to Getting Consistent Contracts
- Subscribe to the Automation Bridge Newsletter
- Start Your Automation Bridge Community Membership
- Watch the 3 Segments Webinar Training
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