Tourism generative AI strategy 101
12/27/23 • 22 min
How can tourism companies strategically integrate generative AI into their business? Many already appreciate the value of generative AI but the challenges lie in finding strong tourism use cases and developing an implementation strategy. Just like any new technology, adopting generative AI tools without a clear strategy is not optimal.
In this episode, we’ve spoken with travel industry consultant and Principal at The Forward Pocket, Tony Carne, about how tourism companies can introduce generative AI into their business. Some key takeaways you can expect include:
- What a generative AI strategy consists of,
- How to get started,
- Some of the biggest pitfalls,
- And some interesting use cases to inspire you.
If you are a tourism business and you’d like to learn more about how Tcube can support you in your transformation journey, reach out to the team via the interest form: https://go.gov.sg/tcubecommunity
How can tourism companies strategically integrate generative AI into their business? Many already appreciate the value of generative AI but the challenges lie in finding strong tourism use cases and developing an implementation strategy. Just like any new technology, adopting generative AI tools without a clear strategy is not optimal.
In this episode, we’ve spoken with travel industry consultant and Principal at The Forward Pocket, Tony Carne, about how tourism companies can introduce generative AI into their business. Some key takeaways you can expect include:
- What a generative AI strategy consists of,
- How to get started,
- Some of the biggest pitfalls,
- And some interesting use cases to inspire you.
If you are a tourism business and you’d like to learn more about how Tcube can support you in your transformation journey, reach out to the team via the interest form: https://go.gov.sg/tcubecommunity
Next Episode
How generative AI helps hospitality boost revenue
How can generative AI tackle challenges for the hospitality space? Many hotels and resorts offer a wide range of services and amenities but are undiscovered by guests. By leveraging customer data, generative AI can create relevant and personalised upselling opportunities that are sent directly to guests’ mobile phones. Best of all, it’s completely automated.
We spoke with Adir Ron, Chief Marketing Officer at hospitality guest experience platform Duve, about how generative AI can be used during the pre-arrival, check-in, and post-stay phases of the guest experience journey. Some key takeaways you can expect include:
- Using data to come up with creative upselling opportunities,
- Automating relevant upgrade suggestions,
- Helping staff identify the most important guest queries,
- And increasing positive guest reviews.
If you are a tourism business and you’d like to learn more about how Tcube can support you in your transformation journey, reach out to the team via the interest form: https://go.gov.sg/tcubecommunity
If you like this episode you’ll love
Episode Comments
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/ai-and-the-future-of-tourism-316191/tourism-generative-ai-strategy-101-46033864"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to tourism generative ai strategy 101 on goodpods" style="width: 225px" /> </a>
Copy