Creating a Culture of Inclusion in ASCs

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In this episode of the Advancing Surgical Care Podcast, ASCA Chief Executive Officer Bill Prentice speaks with SCA Health Vice President for Talent Management Vicki Heinz about the importance of creating a culture of inclusion among ASC staff. In a conversation recorded live following Heinz’s presentation on that same topic at ASCA 2023 in Louisville, Kentucky, this past spring, Prentice and Heinz discuss how a culture of inclusion has become a vital part of an organization’s ability to recruit and retain a talented workforce, particularly among younger workers. In explaining why employers should measure their progress and be prepared to overcome resistance to change, Heinz also describes how the right inclusion practices can improve an organization’s performance and add to its bottom line.