Ep 20 | Integrity - The secret of inspiring and motivating your entire company to achieve success with Jeffrey Klubeck [ Season 2 ]

What does it mean to be a leader of integrity, and what does integrity mean in the workplace? Companies with a culture of integrity know that when the value drives employees, they understand and execute their responsibilities ethically and proactively, hold themselves accountable for their results, and are – in short – a true asset.

In this episode of the Advance Podcast, Mike interviews coach and author Jeffrey Klubeck about the importance of integrity at work and how it powers organizational growth. They discuss ways to cultivate motivation, accountability and communication and dig into what it means to be an ethical leader. Watch out for Jeffrey’s 3-step method of holding people accountable for their actions!

EPISODE 20 SUMMARY & HIGHLIGHTS

Where do you draw motivation from?

1:34

Motivation can come from outside sources and can also be internal. External motivation involves the strategies, tactics, and resources that inspire you to take action or move from a place of mistake or confusion. Internal motivation is knowing what works for you and making decisions that go with your mindset, values, attitudes, beliefs, fears, perspectives, faith, and everything that influences your insides.

What is accountability? In what ways does accountability show up in our lives?

8:55

Accountability can sound confrontational and almost aggressive sometimes. Because when you confront somebody on their story, commitments, or report their work, performance, results, or mindset, it involves coming face-to-face with a report of their work. But it's far from it. Accountability is the willingness to be vulnerable.

What do you do when you don’t like the person you’re holding accountable?

11:41

Move from the point of dwelling in judgment and replace that with questions. Appreciative inquiry, mutual discovery, rapport, strategy building, offering debriefing. Drop your dislike for the person while you’re assessing them professionally. Use communication strategies, techniques, and questions to get to that point.

What strategies can an accountability coach employ to hold employees accountable for their actions?

15:07

Jeffrey’s three-step approach for holding people accountable for their actions involves:

1. Getting people to own their results or actions. Ask questions compassionately but know that you’re going to get answers always short of the 100% accountable point.
2. The next point is what you can call leverage. At this point, you can make them understand the consequence of doing or not doing something.
3. Get a de-commitment or a recommitment. Help them commit to something they can achieve.

What does it mean to be an ethical leader?

28:49

An ethical leader tries to motivate people toward pleasure instead of away from pain. Their principles, when simply stated, can be like, 'Don't lie, don't cheat, don't steal'. If you can lead people towards pleasure without lying, cheating, or stealing, or encouraging them to lie, cheat or steal, you're closer to an ethical leader than a boss, a manager, a director, a supervisor, or direct, according to Jeffrey.

(Full shownotes at https://connect.stepstoadvance.com)