The convergence of the Telephone Consumer Protection Act (TCPA) and the Centers for Medicare & Medicaid Services (CMS) regulations presents a complex landscape for businesses to navigate. As regulatory requirements evolve, understanding the nuances and preparing for compliance is more critical than ever. Failure to comply can result in significant financial penalties and operational disruptions. Staying informed and proactive in addressing these regulatory changes will ensure your business remains compliant and competitive.

In this webinar, our panelists will cover:

• Prepare for the October 1 CMS deadline
• Adapt business models and operational practices for CMS/TCPA compliance
  
• Navigate the stream of consent and compliance
• Get ahead of the key TCPA dates outlined by the FCC

Don't miss this opportunity to stay informed and prepared for the upcoming regulatory changes. Register now to secure your spot and equip your business with the knowledge needed to thrive in this dynamic environment.

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Join us as we delve into the critical dates and updates for the Telephone Consumer Protection Act (TCPA) and Centers for Medicare & Medicaid Services (CMS) regulations that impact business operations.

Discover how Guided Solutions can streamline your compliance processes, working seamlessly with agents and agencies to ensure adherence to both CMS and TCPA regulations. Learn why it's crucial to understand that your operations are influenced by more than just CMS rules, and gain insights into the significant role of the TCPA in your daily business activities.

In this webinar, our panelists will cover:

• Show you how to identify known litigators and the importance of embracing digital solutions to capture consent electronically. We'll guide you through the best practices for obtaining and documenting consent, ensuring the accuracy of your data, and avoiding pitfalls associated with non-compliance.
• Provide you with the tools and knowledge to format disclosures correctly under TCPA guidelines and plan operationally to adapt to new regulations. Understand how these changes affect different departments within your organization and the steps required to update marketing templates and other assets swiftly and effectively.
• Go over emerging trends in consumer privacy, consent capture, and patient medical privacy, preparing you to meet evolving compliance demands confidently.

Don't miss this opportunity to enhance your compliance strategies and safeguard your operations. Sign up now to secure your spot in our informative webinar and take the first step towards mastering the complexities of TCPA and CMS updates.

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Text with compliance; text with confidence

As January 2025 approaches, the FCC is set to implement a transformative update to the Telephone Consumer Protection Act (TCPA). Join us for this webinar as we offer a comprehensive exploration of the new TCPA regulations and practical guidance for adapting your text message marketing strategies. Whether you are a buyer or a seller in the lead-gen or marketing industries, understanding these changes is crucial to maintaining compliance and optimizing your texting and calling outreach operations.

• Strategic adaptations for marketers: Discover strategies to redesign your lead-generation models to comply with the future of the TCPA.
• Technological requirements for compliance: Identify the necessary technology solutions to effectively capture and document consent across all marketing channels and how to align your entire company.
• Vendor management and compliance: Understand the importance of vetting vendors and their agreements to ensure they are TCPA-compliant.
• Avoiding pitfalls with carriers and texting consent: Learn how to navigate carrier requirements and avoid common SMS mistakes that could lead to non-compliance or service disruptions.
• Proactive compliance: Manage risks by monitoring opt-out rates, updating lead forms for consent verification, limiting daily message volumes, avoiding irrelevant phone numbers, and segmenting campaigns to target specific audiences effectively.

This webinar is ideal for marketers, compliance officers, and anyone involved in lead generation or digital marketing who needs help preparing for the TCPA's new updates.

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Turn TCPA compliance into an advantage

Join us for a transformative journey through the landscape of FCC TCPA compliance. In an era where communication strategies intersect with stringent regulations, understanding and mastering these guidelines is more crucial than ever. This webinar will offer a deep dive into the complex world of TCPA, focusing on how to streamline your compliance operations and safeguard your organization against potential legal challenges.

• Effective company alignment. Discover strategies to help align your entire organization, including call centers, to meet evolving TCPA compliance requirements.
• How the best offense is a good defense. Equip yourself with the knowledge and a proactive approach to defend against serial litigators, providing robust protection for your operations.
• The dangers of the “Wild West.” Gain an understanding of the inherent risks of using the branch model and multiple CRMs.
• Best practices for immediate and future compliance implementation. Implement forward-looking strategies to maintain compliance and adapt to evolving FCC TCPA regulations.

This webinar isn’t just about understanding the rules; it's about embedding a culture of compliance into the fabric of your organization. As the regulatory environment tightens and the stakes increase, staying informed and agile is paramount. Don’t miss the opportunity to transform TCPA compliance requirements into a competitive advantage.

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The name of the game is consent, consent, consent

Our panel of industry experts will delve into the evolving landscape of call center technology and discuss key strategies to ensure compliance with the FCC’s latest TCPA updates in 2024 and beyond. Discover innovative approaches for calling and texting to help navigate the regulatory challenges while maximizing operational efficiency.

• Key compliance challenges for consent to contact and call center technology in 2024 and what to expect next
• Auto dialing vs. Manual dialing
• Best practices and strategies (Use of the Troutman Amin 15, Convoso, and TrustedForm solutions)

Stay ahead in the ever-changing world of call center technology and lead generation consent to contact compliance solutions.

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