A Belated Introduction of Host, Amanda Lindgren, with Benjamin Gairrett and Claire Linné

06/25/21 • 88 min

Meet your host, Amanda Lindgren! Amanda has been in 9-1-1 for eight years and has worked as a call taker, dispatcher, and public educator. She’s been able to apply her marketing background to her current role to bring public education programs to a new level. In this podcast episode, Amanda discusses:

Her experiences in a variety of roles
Growth in communication and learning how to overcome weaknesses in our individual communication style
Adaptability to education programs during the pandemic and recent achievements
How perspectives influence others
Perfectionism and productivity. Her favorite line: "Not good enough but good for now."

Amanda references:

Her experiences in a variety of roles
Growth in communication and learning how to overcome weaknesses in our individual communication style
Adaptability to education programs during the pandemic and recent achievements
How perspectives influence others
Perfectionism and productivity. Her favorite line: "Not good enough but good for now."

Amanda references:

Previous Episode

Cybersecurity and Virtualization with Benjamin Gairrett - Part 3

You may be surprised by the target of a recent data breach. Hint: The platform has approximately 2.6 billion users (and you may be one of them). Benjamin Gairrett, IT Support Manager at the Authority, shares this recent cyber-attack, ways you can find out if you were affected, and more in part three of this three-part podcast episode!

In this episode, Benjamin discusses

More cyber-attacks!
The handling of a recent network outage due to fiber connection damage
Ways to start a career in information technology within 9-1-1

Ben refers to:

Have I Been Pwned to check if you have been affected by any kind of data breach
Ars Technica is a great technology website
Another great information technology and security website by Brian Krebs aka the “James Bond of tech stuff” Krebs on Security

Next Episode

"We Are the First, First Responders When You Pick Up That Phone..." - Diann Pritchard

Diann Pritchard has quite the story in emergency services. She began her journey in emergency services working for a volunteer ambulance with a “hotline” that would continuously ring until it was answered. After obtaining the address and nature of the call, the ambulance service would call volunteers to respond. The discussion of providing volunteer drivers with some medical training was just being discussed. When Diann moved to Colorado (on the Fourth of July), she worked numerous jobs and became the second woman to join the Green Mountain Falls Fire Department serving as a Firefighter/EMT. She was always curious to know what happened on the other side of the radio. And so, when she read an ad for a dispatch position at the Cripple Creek Police Department, she seized the opportunity. Since then, Diann has moved up the ranks to become a Communication Center Manager and 9-1-1 Authority Board Member.

In this episode Diann brings an insight on: