This is BS!
06/22/21 • 68 min
Ever wrestled with the fact that people often make horrible security decisions even though their employers have security awareness programs in place? It's often because we assume that being aware of something should naturally result in better behavior. Well... that's not the case. This episode takes a deep dive into the knowledge-intention-behavior gap where we are confronted with three realities of security awareness. And those realities lead us to the realization that we need to focus on behavior.
Guests for this episode are all leaders in the fields of Behavioral Science. They are, BJ Fogg, Ph.D., author of Tiny Habits: the Small Changes that Change Everything, Matt Wallaert, author of Start at the End: How to Build Products That Create Change, and Alexandra Alhadeff, co-author of Deep Thought: A Cybersecurity Story.
Guests:
- BJ Fogg, Ph.D.. -- Behavior Scientist & Innovator at Stanford University. (Personal website) Author of Tiny Habits: The Small Changes That Change Everything. (Amazon link)
- Matt Wallaert -- Head of Behavioral Science at frog (a Capgemini company). Author of Start at the End: How to Build Products That Create Change (Amazon link)
- Alexandra Alhadeff -- Behavioral Scientist & Product Manager at The Fabulous. (Personal website)
Notes & Resources:
- BJ Fogg testimony to the 2006 US Federal Trade Commission about the dangers of persuasive technology.
- Fogg Behavior Model
- About Nudge Theory
- Multiple examples of Nudging
- Great catalog of Dark Patterns
- Ideas42 cybersecurity-related behavioral science research.
- Deep Thought: A Cybersecurity Story, by Ideas42.
Recommended Books (Amazon affiliate links):
- Tiny Habits: The Small Changes That Change Everything, by BJ Fogg, Ph.D.
- Start at the End: How to Build Products That Create Change, by Matt Wallaert
- Nudge: Improving Decisions About Health, Wealth, and Happiness, by Richard Thaler and Cass Sunstein
- Inside the Nudge Unit: How Small Changes Can Make a Big Difference, by David Halpern
- Evil by Design: Interaction Design to Lead Us into Temptation by Chris Nodder
- Thinking, Fast and Slow by Daniel Kahneman.
- Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors by Perry Carpenter.
Music and Sound Effects by Blue Dot Sessions & Storyblocks.
Artwork by Chris Machowski.
Learn more about your ad choices. Visit megaphone.fm/adchoices
Ever wrestled with the fact that people often make horrible security decisions even though their employers have security awareness programs in place? It's often because we assume that being aware of something should naturally result in better behavior. Well... that's not the case. This episode takes a deep dive into the knowledge-intention-behavior gap where we are confronted with three realities of security awareness. And those realities lead us to the realization that we need to focus on behavior.
Guests for this episode are all leaders in the fields of Behavioral Science. They are, BJ Fogg, Ph.D., author of Tiny Habits: the Small Changes that Change Everything, Matt Wallaert, author of Start at the End: How to Build Products That Create Change, and Alexandra Alhadeff, co-author of Deep Thought: A Cybersecurity Story.
Guests:
- BJ Fogg, Ph.D.. -- Behavior Scientist & Innovator at Stanford University. (Personal website) Author of Tiny Habits: The Small Changes That Change Everything. (Amazon link)
- Matt Wallaert -- Head of Behavioral Science at frog (a Capgemini company). Author of Start at the End: How to Build Products That Create Change (Amazon link)
- Alexandra Alhadeff -- Behavioral Scientist & Product Manager at The Fabulous. (Personal website)
Notes & Resources:
- BJ Fogg testimony to the 2006 US Federal Trade Commission about the dangers of persuasive technology.
- Fogg Behavior Model
- About Nudge Theory
- Multiple examples of Nudging
- Great catalog of Dark Patterns
- Ideas42 cybersecurity-related behavioral science research.
- Deep Thought: A Cybersecurity Story, by Ideas42.
Recommended Books (Amazon affiliate links):
- Tiny Habits: The Small Changes That Change Everything, by BJ Fogg, Ph.D.
- Start at the End: How to Build Products That Create Change, by Matt Wallaert
- Nudge: Improving Decisions About Health, Wealth, and Happiness, by Richard Thaler and Cass Sunstein
- Inside the Nudge Unit: How Small Changes Can Make a Big Difference, by David Halpern
- Evil by Design: Interaction Design to Lead Us into Temptation by Chris Nodder
- Thinking, Fast and Slow by Daniel Kahneman.
- Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors by Perry Carpenter.
Music and Sound Effects by Blue Dot Sessions & Storyblocks.
Artwork by Chris Machowski.
Learn more about your ad choices. Visit megaphone.fm/adchoices
Previous Episode
The Battle for Truth: Disinformation, Misinformation, & Conspiracies
This is an episode about the battle for truth. As disinformation, misinformation, malinformation, and conspiracy theories seem to be hitting epidemic levels, how can we help each other determine what is real and what is fake? How can we help people who are falling down conspiracy rabbit holes? And what roles do technology companies, governments, and ordinary citizens play?
Perry Carpenter speaks with acclaimed cybersecurity expert, Bruce Schneier, disinformation experts, Samantha North and Allie Wong, and conspiracy theory researcher, Mick West. In this episode, we also hear from Peter Leyden from Reinvent and Eli Periser, author of The Filter Bubble.
Learn more about our guests here:
- Bruce Schneier - Internationally renowned security technologist, author, and speaker. You can find Bruce's website here.
- Allie Wong - VP of Mis/dis/mal-information, Response and Resiliency, Limbik; Consultant, United Nations Institute for Disarmament Research. (LinkedIn)
- Samantha North - Disinformation researcher and consultant. (LinkedIn) Co-Founder: North Cyber Research (website)
- Mick West - Skeptical investigator and retired video game programmer. Creator of the websites Contrail Science (website) and Metabunk (website). Author of Escaping the Rabbit Hole: How to Debunk Conspiracy Theories Using Facts, Logic, and Respect (link). Personal website (link).
Special thanks to Reinvent for allowing use of audio.
References:
- http://reinvent.net/events/event/how-we-can-pop-the-filter-bubble-with-eli-pariser/
- https://reboot-foundation.org/study-social-media-poor-judgment/
- https://reboot-foundation.org/is-there-a-fake-news-generation/
Recommended Books (Amazon affiliate links):
- Escaping the Rabbit Hole: How to Debunk Conspiracy Theories Using Facts, Logic, and Respect by Mick West.
- Click Here to Kill Everybody: Security and Survival in a Hyper-connected World by Bruce Schneier.
- The Filter Bubble: How the New Personalized Web Is Changing What We Read and How We Think by Eli Pariser.
- Thinking, Fast and Slow by Daniel Kahneman.
- Why Are We Yelling?: The Art of Productive Disagreement by Buster Benson.
- The Righteous Mind: Why Good People Are Divided by Politics and Religion by Jonathan Haidt.
- Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors by Perry Carpenter.
Music and Sound Effects by Blue Dot Sessions & Storyblocks.
Artwork by Chris Machowski.
Learn more about your ad choices. Visit megaphone.fm/adchoices
Next Episode
Deceptionology 101: Introduction to the Dark Arts
Have you ever noticed how fundamental deception is to the human condition? Deception and forms of social engineering have been with us since the beginning of recorded history. And yet, it seems like we are just as vulnerable to it as ever. But now the stakes are higher because technology allows social engineers to deceive at scale.
This episode explores the psychology of deception, provides a foundation for understanding social engineering, offers a few mental models for exploration and exploitation, and discusses how we can prepare our mental defenses.
Guests:
- Rachael Tobac: (LinkedIn), CEO of SocialProof Security
- Chris Hadnagy: (LinkedIn); CEO of Social Engineer, LLC; Founder of Innocent Lives Foundation; Founder of Social-Engineer.org
- Lisa Forte: (LinkedIn); Partner at Red Goat Cyber Security; Co-Founder Cyber Volunteers 19
- George Finney: (LinkedIn); Chief Security Officer at Southern Methodist University; Founder of Well Aware Security
Notes & Resources:
- CSO Online article on Social Engineering
- OODA Loop
- Understanding Framing Effects
- More examples of Framing Effects
- Harvard Business Review article on the Principles of Persuasion
- A blog series I did on Deception (Part 1), (Part 2).
- PsychologyToday article on Social Engineering
Recommended Books (Amazon affiliate links):
- The Art of Deception: Controlling the Human Element of Security by Kevin Mitnick
- Ghost in the Wires: My Adventures as the World's Most Wanted Hacker by Kevin Mitnick
- Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You by Chris Hadnagy
- Influence, New and Expanded: The Psychology of Persuasion by Robert Cialdini
- Pre-Suasion: A Revolutionary Way to Influence and Persuade by Robert Cialdini
- Practical Social Engineering: A Primer for the Ethical Hacker by Joe Gray
- Social Engineering: The Science of Human Hacking by Chris Hadnagy
- Thinking, Fast and Slow by Daniel Kahneman.
- Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors by Perry Carpenter
- Well Aware: Master the Nine Cybersecurity Habits to Protect Your Future by George Finney
Music and Sound Effects by Blue Dot Sessions & Storyblocks.
Artwork by Chris Machowski.
Learn more about your ad choices. Visit megaphone.fm/adchoices
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