User research, ADA compliance, content production and more with Kyle Soucy

This week, we take on a bevy of topics from user research to compliance with special guest Kyle Soucy of Usable Interface, including:

• User testing content
• Public speaking tips
• The importance of telling stories with research
• How to manage user research in an increasingly agile world
• Why does design get so much more interest from stakeholders than content?
• Common issues with client content production
• ADA compliance and an increase in lawsuits around it, including some thoughts about how it might spur a new cottage industry of web inspectors
• The first steps any organization interested in research should take

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