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Credit Eco To Go - The Problem Solving Game of Digital Communications

The Problem Solving Game of Digital Communications

Credit Eco To Go

05/24/22 • 41 min

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Text and email are not digital versions of a letter or a telephone call. There has to be a strategy that includes consumer consent but also a willingness by that same consumer to continue the conversation. Enter Quanta Credit Services, a new innovative digital-first solutions provider that manages communication strategies. Aleks Whitchurch, CEO and Co-Founder of Quanta stops by the next episode of #creditecotogo to talk about the nuts and bolts of the digital communications journey and the many paths that journey can take. Aleks tells us this is not a volume game but a problem-solving game. Quanta’s data shows that how you treat the consumer and customize the conversation can make a measurable difference.
DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

DISCLAIMER – No information contained in this Podcast or on this Website shall constitute financial, investment, legal and/or other professional advice and that no professional relationship of any kind is created between you and podcast host, the guests or Clark Hill PLC. You are urged to speak with your financial, investment, or legal advisors before making any investment or legal decisions.

05/24/22 • 41 min

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Credit Eco To Go - The Problem Solving Game of Digital Communications

Transcript

Hello and welcome to another episode of Clark Hill's Credit Ego2Go, curbside thought leadership for financial services. My name is Joanne Needleman and I am a partner at Clark Hill as well as a member of the firm's banking and financial services practice group.

So our topic today is talking about communicating with consumers using digital channels, which we know is the future, but where do you start? There has to be a sophisticated and

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