The Rail Safety and Standards Board Podcast

Safety Culture is everybody's business. In the first of a new series Ellie Burrows, Chair of the System Safety Risk Group, talks about the role of leaders in embedding safety culture. She describes the need for a fair culture and how that works to support safety learning.
01:43 Ellie Burrows, an introduction

02:20 What Safety Culture means to Ellie

03:54 Ellie’s role in leading and supporting the development of Safety Culture

04:56 The essential tasks for leaders of Safety Culture

06:07 Traits and characteristics for leaders of Safety Culture

07:39 The need for fair culture to build trust

08:39 The need for good understanding of fair culture and human factors

10:01 How fair culture works

11:35 The actions, policies, and practices that demonstrate a fair culture

13:05 Summary and close

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RSSB’s work with BowTie risk analysis has made it easy to visualise operational hazards, their precursors and mitigations. At LNER they’re applying the method in a novel way, to develop a corporate risk register. To identify the hazards faced in running a train operating company.

01:29 Introducing Ian Baulch-Jones

02:55 Ian recaps risk analysis and how BowTie analysis works

04:58 What LNER is doing with BowTie analysis

06:30 Why BowTie analysis?

08:08 Has anybody done this before?

08:54 The benefits envisaged in using the Bowtie Method.

09:56 How long is this all going to take?

11:41 Where LNER’s project sits within ORR’s RM3

13:34 How this BowTie diagram differs from an operational hazard diagram

15:27 LNER’s experience so far...

16:27 Close

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Not just a certificate for the wall, but a seven step guide for how to support your employees and colleagues towards better mental health.

00:00 A little bit about mental health at work

01:47 Meet Faye Bacon

02:14 About the Railway Mental Health Charter

02:42 How the Charter helps companies support mental health

03:28 Action 1, the importance of senior leaders’ support

04:45 Action 3, increasing awareness around mental health

05:26 Action 6, effective people management for mental health

06:06 Action 4, creating an effective peer-to-peer support system

06:22 Action 7, signposting mental health support resources

06:51 Action 2, using company data to highlight needs

07:16 Action 5, getting the right policies in place

07:44 The Charter is only a starting point for planning

09:31 Support for new Charter signatories

10:18 Reasons for supporting mental health, legal and financial

11:34 Who has, and who we’d like to sign the Charter

12:39 Some benefits of signing the Charter

14:05 Where to find more information

Only when we investigate can we understand. Incidents while driving for work can have fatal or life-changing results, so we need to investigate to find ways to stop incidents repeating. Here’s what’s needed for an effective investigation.

01:58 About Gill Milner, RTC investigator

02:55 Gill offers a definition of an RTC

03:40 Why start your investigation in the Golden Hour

04:45 The five stages of the investigation

05:37 How to debrief a driver

07:35 How the driver may have added to the causes

09:18 How the job design may have added to the causes

11:20 How the organisation may have added to the causes

12:12 Build a timeline for the incident

14:04 What to do when a serious incident happens

16:34 Investigation complete, what are the safety learnings?

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On the railway the state of the track that trains run on is vital to the safety of passengers and crew. It needs to be monitored and maintained regularly. But in the late 1990s that wasn’t always happening. And in October 2000, that led to a derailment that caused 4 deaths and injured over 70 more.

00:37 What happened at Hatfield

02:18 What causes rails to break

03:30 What led to the accident

05:40 Was it caused by incompetence or misfortune?

08:18 The trend in broken rails at the time

10:08 The improvements made since the accident

11:35 Summary and close

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If road traffic collisions cause as many as half of the fatalities to our workforce, why aren’t they RIDDOR reportable? Fortunately, few collisions have fatal results. But that means close calls and near misses must be investigated seriously, to prevent the next incident, that may be more serious.

When a collision happens: Who is responsible? Was the driver competent? Was the vehicle safe? What policies do you have in place to answer these questions? And if the worst should happen, do you have the right cover in place to protect yourself, your drivers, and your company’s brand reputation?

00:42 About Charlotte LeMaire

01:00 About Andrew Drewary

01:44 Andrew’s view on why incidents on the road aren’t viewed in the same way as those in the workplace.

03:12 The Health and Safety Executive’s increasing interest in incidents while road driving.

04:03 Do we keep our road driving competency and skills up to date?

06:10 What rules do and perhaps should apply to all who drive for work?

07:00 Driving your own vehicle actually loads greater responsibility.

07:30 What makes a good driver?

08:14 What are the consequences of a road traffic ‘accident’?

09:25 Good drivers are made by good managers.

10:35 The precursors to a police-attended collision. Have you got the right policies in place?

11:54 Have you controlled all the risk you can control?

12:45 Why investigate incidents as well as collisions?

14:52 Road risk is a serious matter. Are your investigations up to scratch and objective?

16:32 The consequences of the four-line investigation report.

18:29 The benefits of outsourcing investigations. Protecting the brand.

19:47 Do your company and your drivers have immediate legal representation?

21:28 What are you drivers legally required to do at the scene of a police-attended collision?

22:41 Why have processes to give your drivers legal advice, and the knock-on benefits.

23:52 The differences between 24/7 legal roadside assistance and a 24/7 insurance reporting line.

26:35 How legal privilege helps and protects drivers and companies.

30:55 Summary and close

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One of the railway’s aims is to deliver better customer service. Much of the operating timetable is set many months in advance. But there is also a need to make very-short-term plans (VSTP) for train paths. Sometimes just hours in the future.

PathFinder aims to be an end-to-end solution for VSTP that can design, deliver, approve, and resource a new train path. In far less time than is currently possible. This IT solution has been developed by Worldline and Alstom, and trialled with South Western Railway and the Network Rail Wessex Route.

01:56 Marcus Carmichael describes how RSSB sees the performance challenge for the GB railway and the need for better VSTP.

04:05 Chris Prior and the role of the Train Running Controller.

05:38 James Hilder talks through the train planning process and timescales

06:57 The impact of lots of VSTP requests on network performance

08:33 How a completed VSTP is implemented

09:28 About Doug Short and PathFinder

12:56 Integration with stock and crew resource systems

13:55 Fully integrated workflow and approval stages

15:47 How far advanced is PathFinder and what gaps are there?

18:18 South Western Railway’s assessment of PathFinder

21:26 How RSSB R&D contributes to greater network performance.

23:15 Close

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Learning from... previous experience is vital. But unless we keep and communicate what we learn, the memory is lost. As Right Track magazine celebrates its 10th anniversary, we look at why and what it delivers for those who work at the front line on the railway.

00:48 Why Right Track was created

01:25 How Right Track set out to stand out from the crowd

02:23 Some of the ‘firsts’ that Right Track brought to safety learning

03:26 The trends that Right Track has followed... and the issues it tackles

04:44 How Right Track will continue to keep itself relevant and broad-based

06:13 How Right Track sits alongside and supports Leading Health and Safety on Britain’s Railway

07:05 Summary and close

We can learn a lot from accidents. As we try to avoid history repeating itself, Greg Morse looks back at the Potters Bar accident of 20 years ago. What went wrong? What have we learned?

00:36 What happened at Potters Bar.

02:28 The errors that led to the accident

04:19 The blurred edges of maintenance programmes

05:38 How we now respond to safety reports, including from the public

08:08 Summary and close

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Assets are everywhere. They are the things, physical and digital, that make up the systems we work with. When they work as designed and planned, to meet their objectives, the people who manage them go un-noticed. But these are the people who keep the risk of using them as low as reasonably practicable.
00:56 Chris Knowles, an introduction

02:07 Asset integrity and why it’s important

03:42 The whole lifecycle of asset management

06:54 The asset management is needed to keep risks as low as reasonably practicable

07:58 The criticality of system design

09:01 Asset decisions beyond safety

12:05 What’s coming up in this asset integrity series