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The Rail Safety and Standards Board Podcast
RSSB
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Safety Culture is everybody's business. In the first of a new series Ellie Burrows, Chair of the System Safety Risk Group, talks about the role of leaders in embedding safety culture. She describes the need for a fair culture and how that works to support safety learning.
01:43 Ellie Burrows, an introduction
02:20 What Safety Culture means to Ellie
03:54 Ellie’s role in leading and supporting the development of Safety Culture
04:56 The essential tasks for leaders of Safety Culture
06:07 Traits and characteristics for leaders of Safety Culture
07:39 The need for fair culture to build trust
08:39 The need for good understanding of fair culture and human factors
10:01 How fair culture works
11:35 The actions, policies, and practices that demonstrate a fair culture
13:05 Summary and close
You may also be interested in:
Leading Health and Safety on Britain’s Railway
Developing a Fair Culture – RSSB Training
Fair Culture Investigations – Network Rail Safety Central web page
RSSB’s work with BowTie risk analysis has made it easy to visualise operational hazards, their precursors and mitigations. At LNER they’re applying the method in a novel way, to develop a corporate risk register. To identify the hazards faced in running a train operating company.
01:29 Introducing Ian Baulch-Jones
02:55 Ian recaps risk analysis and how BowTie analysis works
04:58 What LNER is doing with BowTie analysis
06:30 Why BowTie analysis?
08:08 Has anybody done this before?
08:54 The benefits envisaged in using the Bowtie Method.
09:56 How long is this all going to take?
11:41 Where LNER’s project sits within ORR’s RM3
13:34 How this BowTie diagram differs from an operational hazard diagram
15:27 LNER’s experience so far...
16:27 Close
You may be interested in:
Rail Industry BowTie Analysis: A Good Practice Guide
RSSB BowTie Risk Model Library
Other related resources:
Wolters Kluwer: CGE Risk Webpage
CGE Risk (YouTube video) The BowTie Method in 5 Minutes
Not just a certificate for the wall, but a seven step guide for how to support your employees and colleagues towards better mental health.
00:00 A little bit about mental health at work
01:47 Meet Faye Bacon
02:14 About the Railway Mental Health Charter
02:42 How the Charter helps companies support mental health
03:28 Action 1, the importance of senior leaders’ support
04:45 Action 3, increasing awareness around mental health
05:26 Action 6, effective people management for mental health
06:06 Action 4, creating an effective peer-to-peer support system
06:22 Action 7, signposting mental health support resources
06:51 Action 2, using company data to highlight needs
07:16 Action 5, getting the right policies in place
07:44 The Charter is only a starting point for planning
09:31 Support for new Charter signatories
10:18 Reasons for supporting mental health, legal and financial
11:34 Who has, and who we’d like to sign the Charter
12:39 Some benefits of signing the Charter
14:05 Where to find more information
The Railway Mental Health Charter – RSSB web page https://www.rssb.co.uk/what-we-do/key-industry-topics/health-and-wellbeing/mental-wellbeing/railway-mental-health-charter-rmhc
Only when we investigate can we understand. Incidents while driving for work can have fatal or life-changing results, so we need to investigate to find ways to stop incidents repeating. Here’s what’s needed for an effective investigation.
01:58 About Gill Milner, RTC investigator
02:55 Gill offers a definition of an RTC
03:40 Why start your investigation in the Golden Hour
04:45 The five stages of the investigation
05:37 How to debrief a driver
07:35 How the driver may have added to the causes
09:18 How the job design may have added to the causes
11:20 How the organisation may have added to the causes
12:12 Build a timeline for the incident
14:04 What to do when a serious incident happens
16:34 Investigation complete, what are the safety learnings?
You may be interested in:
Transport Research Laboratory publication: MIS058 Study on good practices for reducing road safety risks caused by road user distractions https://www.trl.co.uk/publications/mis058-study-on-good-practices-for-reducing-road-safety-risks-caused-by-road-user-distractions
TRL publication: Smartphone use while driving: a simulator study https://www.trl.co.uk/publications/ppr592
TRL publication: Investigating driver distraction: the effects of video and static advertising https://www.trl.co.uk/publications/ppr409
TRL publication: Drivers attitudes to distraction and other motorists’ behaviour A focus group and observational study https://www.trl.co.uk/publications/ppr435
TRL publication: The relationship between driver fatigue and rules limiting hours of driving and work https://www.trl.co.uk/publications/ppr413-a
Any practices described in this podcast shall not be assumed to be risk free. The Rail Safety and Standards Board and other participants in this recording shall not be held liable for actions taken by third-parties that lead to loss or injury. Any practices described should, specifically, not be followed in the United States of America or Canada.
On the railway the state of the track that trains run on is vital to the safety of passengers and crew. It needs to be monitored and maintained regularly. But in the late 1990s that wasn’t always happening. And in October 2000, that led to a derailment that caused 4 deaths and injured over 70 more.
00:37 What happened at Hatfield
02:18 What causes rails to break
03:30 What led to the accident
05:40 Was it caused by incompetence or misfortune?
08:18 The trend in broken rails at the time
10:08 The improvements made since the accident
11:35 Summary and close
These may be of interest:
Asset Integrity – Lessons from Hatfield: blog by George Bearfield, Chair of the Asset Integrity Group.
Remembering Hatfield – 20 years on: blog by RSSB CEO, Mark Phillips.
About the Asset Integrity Group
Corporate memory - how to keep learning: article in which Greg Morse explains how RSSB keeps the lessons of the past alive for both present and future.
If road traffic collisions cause as many as half of the fatalities to our workforce, why aren’t they RIDDOR reportable? Fortunately, few collisions have fatal results. But that means close calls and near misses must be investigated seriously, to prevent the next incident, that may be more serious.
When a collision happens: Who is responsible? Was the driver competent? Was the vehicle safe? What policies do you have in place to answer these questions? And if the worst should happen, do you have the right cover in place to protect yourself, your drivers, and your company’s brand reputation?
00:42 About Charlotte LeMaire
01:00 About Andrew Drewary
01:44 Andrew’s view on why incidents on the road aren’t viewed in the same way as those in the workplace.
03:12 The Health and Safety Executive’s increasing interest in incidents while road driving.
04:03 Do we keep our road driving competency and skills up to date?
06:10 What rules do and perhaps should apply to all who drive for work?
07:00 Driving your own vehicle actually loads greater responsibility.
07:30 What makes a good driver?
08:14 What are the consequences of a road traffic ‘accident’?
09:25 Good drivers are made by good managers.
10:35 The precursors to a police-attended collision. Have you got the right policies in place?
11:54 Have you controlled all the risk you can control?
12:45 Why investigate incidents as well as collisions?
14:52 Road risk is a serious matter. Are your investigations up to scratch and objective?
16:32 The consequences of the four-line investigation report.
18:29 The benefits of outsourcing investigations. Protecting the brand.
19:47 Do your company and your drivers have immediate legal representation?
21:28 What are you drivers legally required to do at the scene of a police-attended collision?
22:41 Why have processes to give your drivers legal advice, and the knock-on benefits.
23:52 The differences between 24/7 legal roadside assistance and a 24/7 insurance reporting line.
26:35 How legal privilege helps and protects drivers and companies.
30:55 Summary and close
These may also be of interest:
Our podcast on the HSE guidance on Driving and riding safely for work https://www.buzzsprout.com/925129/10302467
The HSE guidance on Driving and riding safely for work https://www.hse.gov.uk/roadsafety/
The Road Risk Group webinar with Andrew’s videos of driving that leads to a collision:
Fair culture work on RSSB website:
Supporting a fair culture - creating appropriate plans after incidents (research project) https://www.rssb.co.uk/research-catalogue/CatalogueItem/T1068
Supporting a Fair Culture: Creating Appropriate Plans After Incidents https://www.rssb.co.uk/-/media/Project/RSSB/RssbWebsite/Documents/Affiliate/Affiliate-content/Improving-Safety-and-Health/nts-supporting-a-fair-culture-cop-guidance.pdf
Developing a Fair Culture (RSSB training course) https://www.rssb.co.uk/services-and-resources/training/developing-a-fair-culture
One of the railway’s aims is to deliver better customer service. Much of the operating timetable is set many months in advance. But there is also a need to make very-short-term plans (VSTP) for train paths. Sometimes just hours in the future.
PathFinder aims to be an end-to-end solution for VSTP that can design, deliver, approve, and resource a new train path. In far less time than is currently possible. This IT solution has been developed by Worldline and Alstom, and trialled with South Western Railway and the Network Rail Wessex Route.
01:56 Marcus Carmichael describes how RSSB sees the performance challenge for the GB railway and the need for better VSTP.
04:05 Chris Prior and the role of the Train Running Controller.
05:38 James Hilder talks through the train planning process and timescales
06:57 The impact of lots of VSTP requests on network performance
08:33 How a completed VSTP is implemented
09:28 About Doug Short and PathFinder
12:56 Integration with stock and crew resource systems
13:55 Fully integrated workflow and approval stages
15:47 How far advanced is PathFinder and what gaps are there?
18:18 South Western Railway’s assessment of PathFinder
21:26 How RSSB R&D contributes to greater network performance.
23:15 Close
These may be of interest:
Podcast episode 29: More Efficient Rail Freight – Path Planner https://www.buzzsprout.com/925129/9907510
RSSB seeks innovative solutions to performance challenge (news article) https://www.rssb.co.uk/what-we-do/insights-and-news/news/RSSB-are-seeking-innovative-answers-to-GB-rails-performance-challenges
Pathfinder (I01-CLR-05): Applying machine learning from historical events and the current state of the railway to generate and validate new Very Short-Term Planning (VSTP) train schedules, and to amend existing ones. https://www.rssb.co.uk/research-catalogue/CatalogueItem/I01-CLR-05
Dynamic Freight Capacity Management [PathPlanner] (I01-CLR-04): Identification of unused train paths for use by freight services as part of the Very-Short-Term Planning (VSTP) system. https://www.rssb.co.uk/research-catalogue/CatalogueItem/I01-CLR-04
Assisted VSTP (I01-CLR-06): Enabling electronic Very Short-Term Planning (VSTP) requests, to improve efficiency and streamline communication. https://www.rssb.co.uk/research-catalogue/CatalogueItem/I01-CLR-06
PERFORM Research Programme—Launch Conference https://www.rssb.co.uk/what-we-do/key-industry-topics/performance/perform-successfully-launched-at-the-enabling-better-network-performance-conference
Improving PERFORMance Webinar Series: https://www.rssb.co.uk/what-we-do/key-industry-topics/performance/improving-performance-webinar-series
Blog: Can Machine Learning Improve Railway Operational Performance? https://www.rssb.co.uk/what-we-do/insights-and-news/blogs/can-machine-learning-improve-railway-operational-performance
Learning from... previous experience is vital. But unless we keep and communicate what we learn, the memory is lost. As Right Track magazine celebrates its 10th anniversary, we look at why and what it delivers for those who work at the front line on the railway.
00:48 Why Right Track was created
01:25 How Right Track set out to stand out from the crowd
02:23 Some of the ‘firsts’ that Right Track brought to safety learning
03:26 The trends that Right Track has followed... and the issues it tackles
04:44 How Right Track will continue to keep itself relevant and broad-based
06:13 How Right Track sits alongside and supports Leading Health and Safety on Britain’s Railway
07:05 Summary and close
Give us your thoughts and ideas—on this or any other episode: podcasts@rssb.co.uk
You may also be interested in:
Podcast episode 38: Learning from...the Potters Bar accident https://www.buzzsprout.com/925129/10611287
Podcast episode 30: Learning from...the Clapham accident https://www.buzzsprout.com/925129/10042758
Greg’s blog for Right Track issue 38 https://www.rssb.co.uk/what-we-do/insights-and-news/blogs/right-track-38
Greg’s blog for Right Track issue 36 https://www.rssb.co.uk/what-we-do/insights-and-news/blogs/read-right-track-36
Greg’s blog for Right Track issue 35 https://www.rssb.co.uk/what-we-do/insights-and-news/blogs/read-right-track-35
Ali Chegini’s blog ‘Remembering Great Heck, 20 years on https://www.rssb.co.uk/what-we-do/insights-and-news/blogs/remembering-great-heck-20-years-on
We can learn a lot from accidents. As we try to avoid history repeating itself, Greg Morse looks back at the Potters Bar accident of 20 years ago. What went wrong? What have we learned?
00:36 What happened at Potters Bar.
02:28 The errors that led to the accident
04:19 The blurred edges of maintenance programmes
05:38 How we now respond to safety reports, including from the public
08:08 Summary and close
You may find these of interest:
Learning from... - the Clapham accident podcast https://www.buzzsprout.com/925129/10042758
Managing Safety Related Reports from Members of the Public https://www.rssb.co.uk/safety-and-health/guidance-and-good-practice/safety-related-customer-contacts
Understanding current practice for identifying and managing safety-related reports from members of the public (Research project: OTH-SRC) https://www.rssb.co.uk/research-catalogue/CatalogueItem/OTH-SRC
The Asset Integrity Group https://www.rssb.co.uk/what-we-do/groups-and-committees/safety/system-safety-risk-group/asset-integrity-group
Rolling Stock Asset Integrity (RSSB members and affiliates only) https://www.rssb.co.uk/safety-and-health/leading-health-and-safety-on-britains-railway/rolling-stock-asset-integrity
Infrastructure Asset Integrity (RSSB members and affiliates only) https://www.rssb.co.uk/safety-and-health/leading-health-and-safety-on-britains-railway/infrastructure-asset-integrity
Red 62 - Asset Integrity (RSSB members and affiliates only) https://www.rssb.co.uk/safety-and-health/learning-from-experience/red-safety-videos/red-62-asset-integrity
Assets are everywhere. They are the things, physical and digital, that make up the systems we work with. When they work as designed and planned, to meet their objectives, the people who manage them go un-noticed. But these are the people who keep the risk of using them as low as reasonably practicable.
00:56 Chris Knowles, an introduction
02:07 Asset integrity and why it’s important
03:42 The whole lifecycle of asset management
06:54 The asset management is needed to keep risks as low as reasonably practicable
07:58 The criticality of system design
09:01 Asset decisions beyond safety
12:05 What’s coming up in this asset integrity series
14:13 Summary and close
You may also be interested in:
When Software Goes Wrong podcasts: https://www.rssb.co.uk/what-we-do/insights-and-news/rssb-podcast-series/when-software-goes-wrong
When Software Goes Wrong - Digital Asset Integrity on the Railway – blog from the first in that podcast series, with links to other blogs and resources: https://www.rssb.co.uk/what-we-do/insights-and-news/blogs/digital-asset-integrity-one-path-to-reducing-railway-risk
The Asset Integrity Group’s web page: https://www.rssb.co.uk/what-we-do/groups-and-committees/safety/system-safety-risk-group/asset-integrity-group
Rolling Stock Asset Integrity web page: https://www.rssb.co.uk/safety-and-health/leading-health-and-safety-on-britains-railway/rolling-stock-asset-integrity
Infrastructure Asset Integrity web page: https://www.rssb.co.uk/safety-and-health/leading-health-and-safety-on-britains-railway/infrastructure-asset-integrity
Red 62 video – Asset Integrity (RSSB members and Affiliates only): https://www.rssb.co.uk/safety-and-health/learning-from-experience/red-safety-videos/red-62-asset-integrity