HealthTeamWorks Chat: Conversations on How to Make Health(Care) Work

Angie and Mary talk about Integrated Care, specifically the integration of Behavioral Health into primary care.

During this conversation, you will hear about Mary’s journey as a patient in a non-integrated care model, and how she is now sharing her passion to help others to make healthcare work in an integrated care setting.

In this episode, we are fortunate to have a conversation with Holly Roberts, Ph.D., who is an Associate Professor and faculty trainer in the Department of Psychology at the Munroe-Meyer Institute (MMI) at the University of Nebraska Medical Center (UNMC) and a licensed psychologist in Nebraska. Hear directly from Dr. Roberts about her passion and experience in integrated care, how her team has worked towards integrating behavioral health providers into primary care, and how they measure success. The conversation highlights the importance of having a behavioral health champion within primary care and touches on how the pandemic has intensified the need for behavioral health services in primary care practices.

In this episode, Katie Ebinger has a conversation with Sue Mckenzie Dicks (Vice President of Healthy Culture at Rogers Behavioral Health) about compassion fatigue and resilience, how the pandemic has impacted resilience, staff burnout, and the stigma around mental health. Also, listen to how Rogers Behavioral Health has worked on developing a culture of compassion.

Our first episode is about Patient Trust, and we are privileged to start this series off with our very own Practice Facilitators Katie Ebinger, Angie Schindler-Berg, and Diane Cardwell. Please enjoy this episode.

Listen to our HealthTeamWorks' Practice Facilitators Diane Cardwell, Angie Schindler-Berg and Katie Ebinger discuss their thoughts about the importance of addressing mental health conditions to impact patients’ overall health.

During this conversation, the team touches on how mental health conditions can impact the emergency department and hospital utilization, also, how important it is to have the tools and skills to promptly intervene when mental health conditions are detected.

You will hear about how understanding the patient's stories can promote psychological safety, subsequently, this sense of safety or belonging can create a sense of dignity that leads to more engaged and empowered patients.