228 Customer Service From Both Sides Now with Laurie Guest
Businesses that Care Podcast (formerly Mere Mortals Unite)03/11/20 • 31 min
Laurie Guest is an award-winning customer service expert, Certified Speaking Professional and a good friend. This overarching conversation looks at customer service from common sense to generational differences. Laurie believes that success comes from a deep understanding that everyone comes from a different background. The more we understand the personalities of who we work with and respect those differences, customer service is enhanced.
Laurie shares with us the 5 key attributes that create what common sense means to each of us:
- The environment you were raised
- What era you were born into
- The environment where you used to work
- Personality type
- Who you work next to today.
For more information about Laurie:
10 Cent Decision - Free Chapter
iTunes - Subscribe, Rate and Review
Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts
03/11/20 • 31 min
Episode Comments
0.0
out of 5
No ratings yet
eg., What part of this podcast did you like? Ask a question to the host or other listeners...
Post
Generate a badge
Get a badge for your website that links back to this episode
<a href="https://goodpods.com/podcasts/businesses-that-care-podcast-formerly-mere-mortals-unite-89873/228-customer-service-from-both-sides-now-with-laurie-guest-4872281"> <img src="https://storage.googleapis.com/goodpods-images-bucket/badges/generic-badge-1.svg" alt="listen to 228 customer service from both sides now with laurie guest on goodpods" style="width: 225px" /> </a>
Copy