Bringing Design Closer with Gerry Scullion Podcast

Vimla Appadoo 'Diving Deep into the world of Culture Design'

Bringing Design Closer with Gerry Scullion

08/18/20 • 37 min

In this episode, I had a really enjoyable conversation with the wonderful Vimla Appadoo, Co-Founder and Chief Cultural Officer for Honey Badger.

In 2019 Vimla was included in Top 100 Asian Stars in UK Tech, and was a Rising Star by WearetheCity.

Vimla's perspective on design and in particular culture design is something that really resonates with me. We chat about many aspects of leadership and internal workplace culture - we speak about what the role of a cultural designer looks like (on a day to day basis), and learn more about what sort of methods a cultural designer uses in a day to day basis, including how they measure their success.

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Bas Raijmakers 'How do we take a global perspective on HCD while respecting local differences'

Bringing Design Closer with Gerry Scullion

08/11/20 • 44 min

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Hello and welcome to another episode of Bringing Design Closer!
Today on the show, is Bas Raijmakers, co-founder and creative director of Standby, a specialist design research organisation for service innovation, based in London and Amsterdam. Bas is also a co-founder of the Reach Network (I’ll throw a link to this in the show notes). For those of you who don’t know what Reach Network is, it’s a global network of agencies specialising in human-centred design research - a wonderful organisation and definitely worth checking out.

Bas is also a partner of This is Doing, and works alongside myself and a host of other amazing people. Some of the courses that Bas has live centre around life centred design, and we discuss in this episode the local differences of HCD and how people are currently researching, and what are the common problems in this. How can we as practitioners become more culturally inclusive? Bas is a wonderfully deep thinker and has fantastic insights into what we need to do, to not only improve Design (with a capital D) but also how we can make more of a global impact with our work.

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Rafa Sardina '15-Grammy Award Winner Producer; How technology has affected the songwriting process and creation of music, and what Design can learn from it'

Bringing Design Closer with Gerry Scullion

07/30/20 • 45 min

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In this episode, I connect with a former producer of mine, that I was lucky enough to work with way back in 2006-2008, Rafa Sardina. 60-time Grammy-nominated, 15-time winner. With a client list that looks like the most celebrated artists of the last 100 years, that include Michael Jackson, Lady Gaga, Dr Dre, Beyonce, Stevie Wonder, Celine Dion, and everyone’s favourite singer, Susan Boyle.

We chat about how the craft of songwriting has evolved from the early 90’s on what working with Michael Jackson looked like, to how the industry validates songs. We chat about how technology disrupted and ultimately killed the large recording budgets that typically ran for months or years in some instances, and to where Rafa is currently now, mid-pandemic, producing globally via live recording sessions in the top studios in the world.

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Geke Van Dijk 'Design Research for meaningful change'

Bringing Design Closer with Gerry Scullion

07/25/20 • 36 min

This episode was brought to you by This is Doing - Design & Innovation Online Learning

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Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more.

Today on the show, is Geke Van Dijk, co-founder and strategy director of https://www.stby.eu/ in Amerstasm and London and is Chair of the Dutch Chapter of the Service Design Network and also Co-Founder of The Reach Network a network of human-centred design agencies centred on service innovation.

Geke is one of the most experienced design researchers that I know and has worked in this space since in the early '90s.

In this episode, we chat about design research for meaningful change. We discuss organisational purpose and intent and how to do you, as a practitioner determine is a project or business is say “good” - what is “good” who defines “good”.

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Bulelani Mfaco 'Surviving on the margins of society'

Bringing Design Closer with Gerry Scullion

07/16/20 • 55 min

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In this episode, I speak with Buelani Mfaco, a South African asylum seeker and activist based in Ireland - he’s a spokesperson for MASI, the movement of asylum seekers in Ireland and is an active voice in shedding light from within one of Irelands Direct Provision centres, Knocklisheen in Co. Limerick.

To give some background to this system, in 1991, only 9-people sought asylum in Ireland, compared to 3883 in 1997. This caused alarm to the Irish and the Irish Government at the time, But rather tackle and provide a safe refuge for these people who are vulnerable, they created this scheme to detract or reframe that the Irish “social welfare system was in some way attracting asylum seekers to this state”.

Some people listening may ask how this topic is related to Design - it is absolutely interrelated. The awful experiences that Bulelani and the thousands of people in the Direct Provision scheme are facing, as a direct result of a system that was created by the Irish Government in 1997.

This episode is an example of a system that was NOT created from a human-centred perspective - not in the slightest. As an Irish person, I am extremely embarrassed that this scheme is still in existence. An updated new Irish Government has committed to dissolving Direct Provision, but we discuss in this episode what that might look like.

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Chris Gray 'Dealing with PTSD as a result of working as a social media content moderator'

Bringing Design Closer with Gerry Scullion

05/22/20 • 40 min

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Hello and welcome to Bringing Design Closer, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Bringing Design Closer is a podcast dedicated on shining the light on the complexities of embedding the design within organisations.

In this episode, I speak with Chris Gray, former content moderator for CPL a service provider and content moderation organisation for many of the large tech businesses. We speak about Chris’s experience moderating for Facebook, what that looks like on a granular level, in terms of the processes involved in a ‘day in the life’ type conversation. We speak about what led to the final days of Chris’s employment and also what followed for Chris in terms of impact on his life - that’s resulted in Chris taking legal action and bringing Facebook (along with many others) to court.

I should point out that there are topics in this conversation that may act as a trigger for some people, and if listening with children, may not be appropriate.

chris@therealchrisgray.com

Tickets for the This is HCD 'Design Politics Conference' are on sale now. June 16-18 - live.thisishcd.com

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Christine Hemphill 'Making human-centred design more human'

Bringing Design Closer with Gerry Scullion

04/08/20 • 38 min

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In this episode, I chat with the wonderful Christine Hemphill, MD of Open Inclusion in London, UK.

We chat openly about how Design frameworks and methods are failing not only the design community but also the people who end up using these products or services. Christine has a framework that she discusses in this episode that can help the Design community intentionally include inclusivity as part of their way of working.

Join our live online Coffee Time events every Tuesday and Thursday during the pandemic with a surprise guest each time :-)

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Amy Bucher 'Understanding Behaviour Change Design and how it co-exists and compliments other design disciplines'

Bringing Design Closer with Gerry Scullion

03/25/20 • 32 min

In this episode, I chat with the wonderful Amy Bucher, VP of Behavior Change from Mad*Pow in Boston in the United States. We chat about the emerging role of behavior change design and how it intersects with other disciplines like service design and user experience. I'll also cover off my personal unease with behavior change design, and unpack its ethical use - and sometimes its misuse - across industries.

Amy gives fascinating examples of her work in healthcare and how she has used behavior change design to help improve the lives of people using those services. And we discuss how behavior change design practitioners sit within a more traditional design process and discuss the origins of her new book Engaged: Designing for Behavior Change on Rosenfeld Media.

Now the folks over at Rosenfeld Media are amazing supporters of This is HCD and have given our listeners an exclusive 15% discount on Amys book!

So all you have to do is go over to Rosenfeld Media and use the code HCDENGAGED to get the discount.

https://rosenfeldmedia.com/books/engaged-designing-for-behavior-change/
https://www.madpow.com/
Amy on Twitter / https://twitter.com/amybphd
Amy on LinkedIn / https://www.linkedin.com/in/amybucher/

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Raven Kaliana 'Examining trauma and using puppetry as a transformative tool''

Bringing Design Closer with Gerry Scullion

02/13/20 • 43 min

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Hello, and welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service designer and trainer based in Dublin City, Ireland. Bringing Design Closer is a podcast dedicated on shining the light on the complexities of unbedding the designer’s mindset within organisations.

In this episode, I speak with Raven Kaliana, a puppeteer and human rights activist based in the UK and originally from the U.S. She studied at the Royal Central School of Speech and Drama, but what brings us here today is Raven’s remarkable story of how she uses puppetry to campaign for public awareness on policy change around child abuse issues.

She’s written her own autobiographical play called: Hooray for Hollywood a play about Raven’s survival on escaping human trafficking as a child, which she’s since made into a film.

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Aral Balkan 'Unpacking design’s role in surveillance capitalism (and beyond)'

Bringing Design Closer with Gerry Scullion

08/26/20 • 48 min

This episode was brought to you by https://www.thisisdoing.com - learn new skills in Design & Innovation via live online classrooms with the worlds best trainers

Today on the show, we have Aral Balkan - a cyber rights activist, who is on a mission to spread the word about ethical alternatives to surveillance capitalism. A system that the tech giants of Silicon Valley are using and abusing for their gain. We chat about lots of things such as what we can do about this, should we be worried - and what does the future look like as a result of these organisations gaining more and more control of not only the markets but us, as people -

I really enjoyed speaking with Aral and loved the parts where he speaks about Design being treated like ‘Decoration’ in organisations who have abuse centred within their business models. Aral has some really strong points of view around what to do if you work in organisations like this -

Aral's website - https://ar.al/
Ethical Design - https://2017.ind.ie/ethical-design/
Small Technology Foundation - https://small-tech.org/
Small Technology Principles - https://small-tech.org/about/#small-technology

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Bringing Design Closer with Gerry Scullion

This is HCD - Human Centered Design Podcast

Top 10 Bringing Design Closer with Gerry Scullion Episodes

Vimla Appadoo 'Diving Deep into the world of Culture Design'

Bas Raijmakers 'How do we take a global perspective on HCD while respecting local differences'

Rafa Sardina '15-Grammy Award Winner Producer; How technology has affected the songwriting process and creation of music, and what Design can learn from it'

Geke Van Dijk 'Design Research for meaningful change'

Bulelani Mfaco 'Surviving on the margins of society'

Chris Gray 'Dealing with PTSD as a result of working as a social media content moderator'

Christine Hemphill 'Making human-centred design more human'

Amy Bucher 'Understanding Behaviour Change Design and how it co-exists and compliments other design disciplines'

Raven Kaliana 'Examining trauma and using puppetry as a transformative tool''

Aral Balkan 'Unpacking design’s role in surveillance capitalism (and beyond)'

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