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The CX Leader Podcast | A resource for customer experience leaders - Making it Easy for Customers

01/16/18 • 14 min

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Steve and guest Melissa Meier, a certified customer experience professional and vice president at Walker Information, continue the discussion of the recently published report "Customers 2020: A Progress Report" by describing about how companies can make it easy for their customers to do business.

01/16/18 • 14 min

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