Root Cause Analysis

Explicit content warning

08/11/22 • 36 min

Incident management has always been approached through post-analysis, focusing on the aftermath of the failure.
In this episode, Craig exchanges points of view with Rob Schnepp, Founding Partner of Blackrock 3 Partners, Inc., on how incident management isn’t just about what’s left after the incident but, most importantly, how it could’ve been prevented and how it could be dealt with in the shortest amount of time.

Previous Episode

Modern Incident Management

The evolution of technology has caused a lot of change in the way businesses operate. In this episode, Craig sits down with Kiran Varanasi, Director of Technology Strategy & Enterprise Architecture at Motiva Enterprises. They discuss the impact of employing technology and lean teams in obtaining a competitive advantage and ramping up speed to stay ahead of the competition in these modern times.

Next Episode

What It Takes To Make Automation Work In IT Ops

More and more businesses across the globe are stepping into the future and automating workflows.
Join Craig as he talks to resident expert, Brady Pannabecker, Senior Adoption Advisor at BigPanda, as he shares the key fundamentals of effectively automating IT workflows.