
50: Leading Across Multiple Local Locations with Nickie Janes
04/09/19 • 33 min
Leading a team in one location is challenging enough. But, throw in two more locations, and you’re juggling a lot more than just your team. On episode 50 of Stacking Your Team, Shelli introduces you to our CEOCHIX Mastermind member, Nickie Janes, who manages over 30 team members across all three of her business locales.
Nickie is the Founder and President of Smooth with three locations in the Norfolk/Newport News area in Virginia. Each location offers premium wax, skin, and lash care services in its gorgeous spas.
In their discussion, Shelli and Nickie explore the everyday struggles that come with managing a large team. Nickie also reveals how she introduced a new level of executive leadership across her teams and how this decision helped her to plan for all the things required to open up a third location.
You’ll also learn how Nickie organizes, manages and trains her team across all three locations. If you have a large team or aspire to grow your team in the future, listen in to discover Nickie’s secret to stacking a team of high caliber with members who are truly an extension of her brand and her spa philosophy.
In this episode, you’ll learn:
- How to structure a team across multiple locations
- The importance of finding balance between authenticity and professionalism
- How to train your team members to become true extensions of your brand
- Attributes to look for when hiring front desk team members
Connect With Nickie Janes
Other Links Mentioned:
Work with Us:
- One Day Mastermind
- GrowthChix Accelerator Program
- ProfitChix Mastermind
- CEOCHIX Mastermind
- Strategy Session
This episode was first published at BizChix.com/syt-50. Listen to our sister podcast, BizChix, on your app or at http://bizchix.com. Join the BixChix Community here.
Leading a team in one location is challenging enough. But, throw in two more locations, and you’re juggling a lot more than just your team. On episode 50 of Stacking Your Team, Shelli introduces you to our CEOCHIX Mastermind member, Nickie Janes, who manages over 30 team members across all three of her business locales.
Nickie is the Founder and President of Smooth with three locations in the Norfolk/Newport News area in Virginia. Each location offers premium wax, skin, and lash care services in its gorgeous spas.
In their discussion, Shelli and Nickie explore the everyday struggles that come with managing a large team. Nickie also reveals how she introduced a new level of executive leadership across her teams and how this decision helped her to plan for all the things required to open up a third location.
You’ll also learn how Nickie organizes, manages and trains her team across all three locations. If you have a large team or aspire to grow your team in the future, listen in to discover Nickie’s secret to stacking a team of high caliber with members who are truly an extension of her brand and her spa philosophy.
In this episode, you’ll learn:
- How to structure a team across multiple locations
- The importance of finding balance between authenticity and professionalism
- How to train your team members to become true extensions of your brand
- Attributes to look for when hiring front desk team members
Connect With Nickie Janes
Other Links Mentioned:
Work with Us:
- One Day Mastermind
- GrowthChix Accelerator Program
- ProfitChix Mastermind
- CEOCHIX Mastermind
- Strategy Session
This episode was first published at BizChix.com/syt-50. Listen to our sister podcast, BizChix, on your app or at http://bizchix.com. Join the BixChix Community here.
Previous Episode

49: How to Host a Team Retreat!
Are you struggling to come up with ideas for your next team retreat? Or, maybe you’ve never hosted a team retreat, and you have no idea where to start? If you can relate, you’ve landed on the right podcast episode!
Listen in to hear Shelli break down the true power of hosting a team retreat, why they’re so important and how the simple act of gathering your team together can go a long way in boosting morale.
If you thought hosting a team retreat would burn a hole in your pocket, think again. There are lots of ways you can host a team event with minimal costs. If you’re ready to repair damaged relationships, foster good ones, and spark an atmosphere where the concept of ONE TEAM is the basis of everything your business does, then tune in.
Let’s get ready to show your team how much they mean to you and your business!
On this episode, you’ll hear...
- Why you need to host team retreats
- How a team building retreat can help boost brand loyalty
- A full list of retreat ideas for every budget
Stacking Your Team (SYT) Episodes Mentioned:
- 19: Leading a Large Virtual Team with Kate Ahl
- 44: [On Air Coaching] How to Streamline Recruiting and Training with Amanda Vaughn
- 24: Designing a Culture that Grows Your Brand with Kara McKeage
Work with Us:
- One Day Mastermind
- GrowthChix Accelerator Program
- ProfitChix Mastermind
- CEOCHIX Mastermind
- Strategy Session
This episode was first published at BizChix.com/syt-49. Listen to our sister podcast, BizChix, on your app or at bizchix.com.
Next Episode

51: Rolling Out Big Compensation Changes to Your Team
Have you ever wanted to introduce a change to your business that your team wasn’t fully onboard with? Rolling out a full-blown change that isn’t welcomed by everyone in your team puts you in a difficult position. But, if you know in your heart that it’s a necessary change that needs to happen to move your business forward, you shouldn’t let fear stop you.
Shelli’s guest on this episode of Stacking Your Team, Micaela Zettel, knew that something wasn’t quite right in her business. Something was missing. Instead of tiptoeing around the issue, she found the courage to introduce the change she needed to scale her business. After making the decision to change her compensation plan, she took a step back to see who would embrace the change, and who would opt out.
Listen in to hear why Micaela decided to roll out big changes to her compensation plan and how she was able to expand her business using this new structure. You’ll also hear how her team took the news and the impact these changes had on the bottom line.
When the dust settled, her team didn’t look the same as it once did. However, the experience taught her a valuable lesson: the team that got you here might not be the team to get you there.
In this episode, you’ll learn:
- How to implement a tiered based compensation plan
- How to build a team of high performers
- The power of mentorship and having a business coach to help you stay motivated
Connect With Micaela Zettel
Other Links Mentioned:
- Email Shelli: [email protected]
Work with Us:
- One Day Mastermind
- GrowthChix Accelerator Program
- ProfitChix Mastermind
- CEOCHIX Mastermind
- Strategy Session
This episode was first published at BizChix.com/syt-51. Listen to our sister podcast, BizChix, on your app or at bizchix.com.
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