High Reliability, The Healthcare Facilities Management Podcast

As we approach the close of the year, the High Reliability podcast is once again pleased to convene an accomplished group of healthcare professionals to discuss the year that was in HCFM. Our guests are:

• Carol McCormick, Director of Facilities, Plant Operations, & Maintenance for CHI Health Immanuel and CHI Health Mercy, Omaha, NE;
• Dr. Robert Feldbauer, System Vice President of Facilities and Administrative Services, UC Health, Cincinnati, OH;
• Robert Hacker, Director of Facilities, Planning, Design, and Construction, Community Memorial Hospital & Ojai Valley Community Hospital, Ventura, CA.

This episode of High Reliability features:

• Revisiting predictions from 2022, how did they turn out (2:30);
• Dealing with delays, talking elevators, and equipment (27:30);
• Changing employee expectations? (45:00)
• Predictions for 2023 (1:12:00).

My thanks to Carol, Bob, and Robert for their time and insight. As always, thank you for listening.
G/MA Nuggets
1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub!
3) Results of the Healthcare Facilities Management 2022 survey are here.

Check us out at https://gosselin-associates.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.
We welcome Dr. Steven Call to this episode of High Reliability. Dr. Call is a faculty member in the Voiland College of Engineering and Architecture at Washington State University in Pullman, WA.
For several years, Dr. Call has focused his applied research program on hospital facility management and cost optimization. We discuss the impact of Dr. Call's healthcare FM-specific research, including:

• Deciding on a facility management career path that led to academia (3:40);
• Researching healthcare FM pain points and the challenge in re-filling the FM pipeline (17:00);
• Researching healthcare FM, including workforce planning and seeking perfect candidates (31:00);
• Salaries, lower in healthcare versus non-healthcare FM, and the impact of the degree (40:00);
• Is there a pay bump moving from a Bachelor's to a Master's Degree? (50:00);
• Talking deferred maintenance and predictions for the future (1:00:00);
  

As always, we thank you for listening to High Reliability and hope you will subscribe, download, and rate the podcast.
G/MA Nuggets
1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub!

Check us out at https://gosselin-associates.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.
We celebrate Halloween on the podcast with a special roundtable discussion, "What keeps you up at night?"
My thanks to three professionals in healthcare facility management who joined the discussion:

• Cory Majszak is a facilities professional with over 23 years of experience. Cory recently took on the role of Director of Environmental Services at Rogers Behavioral Health. Before beginning with Rogers just days ago, Cory was Director of Facilities at Advocate Aurora Health in Wisconsin;
• Claire Meeks is the Associate Director for Customer Success at FSI. FSI provides comprehensive computerized maintenance management software (CMMS) for hospitals nationwide. Before joining FSI just days ago (no, that is not a mistaken reprint from above!), Claire was Operations Director with Atrium Health in Charlotte, NC;
• Vance Vinson, Director of Facilities at Miami Valley Hospital in Dayton, OH. Vance oversees 946 beds across 3.5 million square feet of space. He has worked in healthcare facilities management for more than 25 years.

Topics discussed include:

• What keeps you up at night, and moving on to new roles (8:00);
• Struggles with legacy applications, and is the role becoming too big for one person? (24:00);
• Compensation and dwindling talent pools (32:00);
• "I don't want to be a manager, I see what it is like, and I don't want that." (50:45);
• Talking candy and some final, optimistic thoughts on the profession (59:00).

As always, we thank you for listening to the podcast and hope you will subsc, downloadload, and rate the podcast.
G/MA Nuggets
1) Check out the jobs we are recruiting for here.
2) Sign up for the Gosselin/Martin Associates Career Hub!

Check us out at https://gosselin-associates.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.
In this episode, we welcome John D’Angelo. John has a distinguished career in facilities management, serving in high-level facility management and design and construction roles in healthcare and higher education since entering the private sector. Before joining healthcare, John served our country for 20 years in the United States Navy, retiring as a Commander.
John is presently employed as an Assistant Vice President of Facilities Operations at the University of Chicago. Topics discussed include:

• The original Top Gun alters a career path, and thoughts on military service (3:30);
• Customers come to realize the importance of the Facilities Management department (17:00);
• Comparing facilities management in healthcare and academia, and discussing some concerning employment trends (21:00);
• Taking a data-driven approach to management (32:30);
• Using analytics to drive accountability (45:00);
• Managing an academic preventive maintenance program (52:00).

As always, thanks for listening to the High Reliability podcast.
G/MA Nuggets
1) Sign up for our free Fall education classes.
2) Check out the jobs we are recruiting for here.
3) Sign up for the Gosselin/Martin Associates Career Hub!

Check us out at https://gosselin-associates.com

High Reliability, The Healthcare FM Podcast is brought to you by Gosselin/Martin Associates. Our show discusses the issues, challenges, and opportunities within the Facilities Management (FM) function.
In this episode, we welcome Shay Rankhorn to the podcast. Shay is the Vice President of Facilities Management at Quorum Health in Brentwood, TN. Shay has accountability over Biomed, Facilities, Real Estate, Construction, and Compliance for this 21 hospital system.
Shay is also the President of the American Society for Healthcare Engineering (ASHE), a position he will hold until January 1, 2023. Topics covered include:

• Balancing a Vice President role with an ASHE Presidency
• Defining passion in healthcare facilities management (7:00);
• On being ASHE President and what it means for Shay (13:00);
• Shay speaks about his personal, transformative journey (33:00);
• The future, facility management concerns and excitements (53:00);

As always, thanks for listening to the High Reliability podcast.
G/MA Nuggets

1) Take our survey here and enter for a chance to win a $100 gift card!
2) Sign up for our free, Fall education classes.
3) Check out the jobs we are recruiting for here.

Check us out at https://gosselin-associates.com