Focus On Claims

With claims processing, automation isn't always the answer. ACD's appraiser partner Chanel Tran in Charlotte, NC can vouch for that. Many times, vehicle owners will tell her she’s the first person they’ve talked to. People want to talk to a fellow human! Listen 🎧 to Chanel’s Focus On Claims interview with Ernie Bray – you’ll hear this solo entrepreneur’s career journey, her passion for helping people and her desire to listen, learn and succeed. 💯

How impressive is this – over 8️⃣0️⃣ years of vehicle history and automotive data related experience. This is what auto industry veterans Adam Siner and Edie Hirtenstein have, and together they’ve created a unique online vehicle data application service called VINData. Between them, thousands of custom data solutions for all vehicle types have been done for a wide variety of clients. And the best part? They’re easy to do business with. Learn more about these entrepreneurs and the company they started on Ernie Bray’s Focus On Claims interview.

AutoClaims Direct Inc. (ACD) has that service + technology combo that makes us unique in our industry. How do we do it? It starts with the right people. In his newest Focus On Claims interview, Ernie Bray talks to our very own Michelle Peck and Nick Ramirez. They describe how they serve as consultants, advisors and facilitators...being that connecting part that streamlines the claims process. And they’re awesome at it. 💯 Listen to the end to hear what these two like to do in their free time. It’s worth it!

With digital media and the manipulation possible, recognizing what’s fake versus real can be problematic. The biggest challenge for Attestiv, Inc. CEO Nicos Vekiarides is educating companies on why preventing fraud and risk is a critical issue that needs attention. But what he’s doing is getting noticed – Edgy Labs has Attestiv on their list of 10 innovative tech startups to watch out for in 2021. Learn more about Nicos on his Focus on Claims interview with Ernie Bray. This serial entrepreneur also has some good advice for other tech founders.

Only three and half years into his independent appraiser career, Ernie Bray says Brad Fancher shines as a positive ✨ influence in the industry. A self-described process guy, Brad learned to pace himself when starting out. His mantra is to “stay teachable” as he gets great satisfaction knowing more than he did yesterday. Settle in and listen to this extended Focus On Claims conversation between two people passionate about claims and keeping it human.