Digital Adoption Talks

How are software vendors offering globally scalable training solutions that address problems with documentation and training in rapid-release cycles?

There’s a lot of new technology for people to learn. The tools are available now that support collaboration and communication. It’s possible to create and maintain everything, with minimal resources, while exponentially increasing the value for end users –according to guest Danny Garcia-Campos (VP Strategic Alliances, ClickLearn). He explains how to set up the foundation to transcend a transactional experience and form a collaborative revenue-plus model that is mutually beneficial.

How do I best onboard my users?

How do I increase their user performance?

And how do I prevent churn to impact my revenue stream?

Flexibility is key in digital adoption for Power Apps.
Listen to find out why flexibility in teaching and learning is taking hold.

(Spoiler alert: It’s how to ensure employees know what they're doing and not getting bad information.)

As a solution architect at Hitachi Solutions, Kylie Kiser helps clients select tools and solutions and teaches them how to use them. In short, she empowers people to deliver good apps.

According to the business solutions MVP, learning platforms should be flexible while providing different formats for learning based on different learning styles.

What is most crucial when starting a digital transformation? Get insight from Microsoft FastTrack Solutions Architect (and TED Talks speaker) Rachel Profitt. She helps customers deploy their environments, get things set up and get them running–and she is sharing her insights on digital adoption for F&O here. Stick around to the end, and you’ll get her 3 most important tips for starting your digital adoption journey off right.
Psst: Profitt believes the most critical foundation for the digital transformation journey is for to customers make connections between technology and ISV solutions and then tie them to business goals. Stating plainly, “If you don't start there, you're never going to get to the end result you want.”

What role will user group communities play in the future? And especially when we talk about the user adoption of cloud applications. Tom Doran gives his view on this in the Digital Adoption Talks podcast.

With 25 years of experience working with NAV, Dynamics Business Central, and his commitment as a board member of the DUG User Group, he knows that educated and self-sufficient users are happier users - and ultimately will stick longer with the product. The user group communities can be a strong driving in this enablement.

Content creators drive user & problem-based content creation that maximizes digital adoption. Learn how the role of content creators as shapers of digital adoption is expanding and changing.

Listen to this podcast to find out. What the role of content creators is like for digital adoption now and in the future. Including:

• Why user adoption strategies and content should go hand-in-hand
• How to create content that compliments your user adoption strategy
• Which kind of content keeps users engaged
• What partners can do better to support digital adoption with their current customers they've already deployed and in future projects.

Heidi Neuhauser (CEO Reenhanced), joins hosts Rick McCutcheon and Joachim Schiermacher. Neuhauser adds unique insight into how people not only use Dynamics CRM, but also how users embrace it or reject it and why. At her company, she specializes in building strategies to reach users based on their needs and problems. Most importantly, she emphasizes that being less technical and more business-minded is always a critical factor in communication strategy.