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Caught by Surprise

Gui Carvalhal

Interviews with Microsoft Employees and Partners hosted by Gui Carvalhal
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Top 10 Caught by Surprise Episodes

Best episodes ranked by Goodpods Users most listened

“There is no reason to ask someone else to explain their culture to you. You should try to immerse yourself in that culture and come up to them and talk about it.” - Gaelan Love (he/him) - Product Marketing Lead, Microsoft Canada
In this #diversityandinclusion interview, Gaelan talks about PRIDE. Nobody better than him to give us some advice on how to become a better ally and kick off this conversation with the LGBTQ community. At Microsoft, Gaelan founded GLEAM (Gay and Lesbian Employees at Microsoft), which expanded to embrace Bisexual, Transgenders and the entire LGBTQ+ community. One of his recommendations was to watch RuPaul’s Drag Race: Battle of the Seasons.
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - June 30, 2020 - www.caughtbysurprise.ca

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06/30/20 • 7 min

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“40% of our clients were still in the midst of making the transition to Cloud. We are upwards now to about 83%.” - Tony Colucci - Founding Partner, Kilobytes Data Solutions Inc.
In this interview, hosted by Ken McKenzie, Tony talks about Kilobytes, a long standing Microsoft Partner in Canada working as System Integrator and Managed Services Provider. For decades they have been helping Enterprise and Midsize customers to take the best of Microsoft solutions. Like everyone else, they are seeing a big spike on demands to move infrastructure and business solutions into Azure, as well as adopting Microsoft 365 and Microsoft Teams.
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - June 23, 2020 - www.caughtbysurprise.ca

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06/23/20 • 6 min

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“People forget about the Inclusion part, which is actually creating a space for people to be comfortable.” - Jenica Mckenzie - Co-Chair, Blacks at Microsoft
In this interview, hosted by Rekha Rao-Mayya, she talks about #diversityandinclusion with Jenica and how BAM – Blacks at Microsoft – is transforming and shaping our internal culture to make everyone part of it, and how we could all become an Ally.
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - June 16, 2020 - www.caughtbysurprise.ca

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06/16/20 • 9 min

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“We moved away from GSuite, Slack, Zoom and AWS into Microsoft Cloud... We wanted to align our environment to what our Customers use” - Jay Goldman - CEO, Sensei Labs
In this interview, Jay talks about his decision, 18 months ago, to migrate its internal environment from GSuite, Apple, Slack, Zoom to everything Microsoft. Sensei Labs also migrated its main application, called Conductor, from Amazon Web Services (AWS) to Microsoft Azure TM. Jay shares the main reasons that made him take this decision and how his business is facing new opportunities with Microsoft technology and Microsoft partnership.
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - June 9, 2020 - www.caughtbysurprise.ca

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06/09/20 • 7 min

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“IAMCP is a non for-profit organization, we are here to make the Microsoft Partner community better.” - John Zarei - President, IAMCP Canada
IAMCP (International Association of Microsoft Channel Partners) is a non for profit organization helping Microsoft Partners to get together as a community to support each other and gain strength to raise their ideas and feedbacks to Microsoft executives in Canada and worldwide.
In this interview, John talks about IAMCP “chapters” across the entire country and invites everyone to join this group, virtually or in person.
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - June 2, 2020 - www.caughtbysurprise.ca

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06/02/20 • 6 min

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“We wanna be the IT Department of our Partners... Our Partners know they can rely on our technical staff.” - David Latulippe - Executive VP, ITCloud.ca
ITCloud.ca is a Microsoft Indirect Provider in Canada. In this interview, David explains about ITCloud.ca simplicity and its differentiations, the 3 main offers available to complement Microsoft Cloud, the famous ITCloud.ca onboarding process, and the technical staff plus executives always ready to talk to their Partners.
The video interview is just 5 minutes, but you will find much more information in the 8 minutes audio Podcast version and, of course, in their website at www.itcloud.ca
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - May 26, 2020 - www.caughtbysurprise.ca

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05/26/20 • 8 min

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“John [Insight’s General Manager] was very clear from the beginning that an eight hours day doesn’t have to be consecutive hours“ - Trish O'Keeffe - Sr. Cloud Director, Insight
In this interview, Trish, a 21 years veteran from Insight Canada, talks about herself as an Ironman and how she is keeping herself, her family and her team active.
This empowerment and motivation to stay active is actually one of Insight’s culture value, no surprising why Trish became an Ironman. She got support from the top executive level when she went for her first ironman competition (this part is only available on podcast version).
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - May 19, 2020 - www.caughtbysurprise.ca

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05/19/20 • 6 min

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“When we talk to our customers we rate them as Survive mode, Stabilize mode, or Strive mode. That gives us a very specific dialogue with them.” - Michael Contento - CEO, My Blue Umbrella
In this interview, hosted by Andre Faria, Michael talks about WORKanyPLACE, a solution changing how customers can work from anywhere, even before COVID-19 situation. He brings to us insights and guidance about moving your on-premises environment and company culture to “work from home”. The 3 stages to your company’s long-term success and why they are so critical for security and control in the cloud.
This interview is available as 5 minutes video and 9 minutes audio podcast.
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - May 12, 2020 - www.caughtbysurprise.ca

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05/12/20 • 8 min

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“Forbes recently released an article where they listed LinkedIn Sales Navigator is one of the essential tools during social distance.” - Darrell Angai - Account Strategist, LinkedIn Canada
In this interview Darrell gives a full perspective about LinkedIn tools available to all type of customers. Darrell explored the concept of Social Selling and how this is becoming even more critical for SMB customers today during COVID-19.
Darrell is a former Microsoft employee, today working at LinkedIn, helping Customers and Partners to better explore and adopt the B2B tools available and fully integrated with Microsoft solutions, such as Microsoft 365, PowerApps, Dynamics 365 and many others.
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - May 5, 2020 - www.caughtbysurprise.ca

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05/05/20 • 5 min

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“With Microsoft Inspire going digital and free, in one week of registration we already have twice of those attending last year.” - Heather Stephenson - Partner Program Manager, Microsoft Canada
In this interview, Heather talks about Microsoft Inspire for Canadian Partners. From IMPACT Awards, to the Canadian General Session, Heather works day and night to bring us the best content and the best experience for this 2 days event. Canada Keynote & Awards Celebration will happen on July 22 at 1:15PM EST, which is part of the first ever Microsoft Inspire Digital Event! During this session you will hear about Microsoft’s direction for FY21.
Watch on YouTube: https://lnkd.in/g95JcGg
Watch on Instagram: https://lnkd.in/ggmaURW
Listen on Spotify: https://lnkd.in/gx_gjze
Listen on Apple Podcast: https://lnkd.in/gvTY5at
Listen on Google Podcast: https://lnkd.in/gGDr2j6
Caught by Surprise - July 7, 2020 - www.caughtbysurprise.ca

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07/07/20 • 9 min

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FAQ

How many episodes does Caught by Surprise have?

Caught by Surprise currently has 27 episodes available.

What topics does Caught by Surprise cover?

The podcast is about Podcasts and Technology.

What is the most popular episode on Caught by Surprise?

The episode title 'Gaelan Love - Diversity & Inclusion - PRIDE and why June is not the only month for us to be together' is the most popular.

What is the average episode length on Caught by Surprise?

The average episode length on Caught by Surprise is 7 minutes.

How often are episodes of Caught by Surprise released?

Episodes of Caught by Surprise are typically released every 7 days.

When was the first episode of Caught by Surprise?

The first episode of Caught by Surprise was released on Mar 27, 2020.

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