Art of the Possible

Rob geeks out with Michael Blakeney and Miles Phillips from Terazo (a software development firm) on how to build the possible, while Dan learns a ton... and gets very confused about Kubernetes. Great listen, especially as you consider whether to build or buy your software solution.

Rob and I are joined by Jesse Purewal, the Head of Brand at Qualtrics, who we define as a living example of Robert Frost's famous line - "the road less traveled." We intended to discuss the art of leadership, but instead fell into a fascinating conversation about the difference between being an entrepreneur and being entrepreneurial, and then shift into Jesse's wheelhouse - his quest to rid the world of bad experiences. For you customer experience strategy and design geeks, Jesse shares why behavioral data is not enough and needs sentiment data to unlock future experiences customers want... And listen through the end, Jesse drops some leadership/parenting wisdom inspired by Biff from Back to the Future II after he thought the mic was off. Enjoy!

David Siegel, CEO of Meetup, joins Art of the Possible to talk about what Meetup does when you can't meet up in person and how the organization transitioned from no online meetups to nearly all online meetups nearly overnight. In addition, we chat about curing the loneliness pandemic, playing (mini) golf, and Dan's melon colored shirt. Enjoy!

The latest episode is one of a several firsts - first from a camper, with a unicorn (of sorts), and without Rob. It was an absolute pleasure talking with Rosie von Lila during her trip across the US in a 1964 Chevy pickup truck with an attached camper. We discussed Burning Man culture, the world of private equity, and her up coming book on Human Flourishing - an amazing concept of how to live more fulfilling lives. Give it a listen! And follow her cross country adventure on Twitter at @rosievonlila!

Rob and Dan are joined by digital anthropologist, futurist, author and awesome human, Brian Solis to explore technology, the customer experience, and where we are going as a society and species... and what impact it is having on us as human beings and how we need to be intentional with our technology to take care of ourselves. Give it a listen and then check out Brian's book Lifescale: How to live a more creative, productive, and happy life for more. Enjoy!