
Episode 12: Customer Advocacy at Forrester
07/26/19 • 20 min
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Episode 11: Amy Bills and the Future of Customer Advocacy
A sparkling conversation on the state of customer advocacy with Amy Bills, Senior Research Director at SiriusDecisions. We talk about marketing investment trends, tools and technology, and the SiriusDecisions customer engagement framework.
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Episode 13: Elevating the Profession (with Special Guest Jeff Ernst!)
SlapFive co-founder Jeff Ernst sits down with Davin Wilfrid, David Coates, and Evan Jacobs to talk about elevating the customer/advocacy marketing profession, the CustomerX community, and a new event coming to Boston in May.
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