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202[Social Skills] Crucial Conversations - Patterson, Grenny | How to handle the most difficult and challenging conversations
2000 Books for Ambitious Entrepreneurs - Author Interviews and Book Summaries08/30/19 • 9 min
Big Ideas in this book summary of Crucial Conversations:
- How to handle difficult conversations when tempers are flaring and stakes are high
- How to handle emotionally charged situations
- How to make it safe to talk about anything
- How to be persuasive and not abrasive
Lists of 10 Best books: https://www.10books.org
3 Bonus Ideas from Crucial Conversations: https://www.2000books.com/summary
08/30/19 • 9 min
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